Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zineb Kada Berrafa

Stoneham,MA

Summary

Sales Associate with 4 years of experience in retail environments.

recognized for ability to communicate with customers and provide exceptional service that ensures client rentation and positive feedback. proven ability to increase sales through upselling techniques as well ad implement additional possessing that drive profitability.

Overview

6
6
years of professional experience

Work History

Beauty Advisor

Errouane Kacem Pharmacy
07.2020 - 09.2023
  • Welcome and advice around 20 people per day.
  • Answered customer question about products and services, helped locate merchandise and promotes key items.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Check stock,organize 10 shelves and Mention the messing products and place the order every day.
  • Supervise and train 5 salespeople bigener.
  • attend several selling events for esthetic products with high level clients satisfactions.
  • increase + 10% of turnover in 1year.
  • Develop customer service and retain more than 50 news costumers imn1year.
  • menage delivery and inventory for mor than 5 stores different.
  • Assisted in inventory management, reducing stock discrepancies by 15%.
  • Proficient in operating cash register , processing payment and handling cash .

Cosmetics Sales Associate

Guzel Beauty
12.2018 - 03.2019
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Check the stock and price labeling 50 items.
  • Ensure the supply and organization of the shelves.

Retail Sales Associate

La Belle Etoile Boutique
02.2018 - 10.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Operated cash register and processed costumer transaction accurately efficiently , handling cash , credit.
  • Manage facebook and Instgram which were increase 20% in benefice.


Education

Management And Economics

Belhadj Bouchaib University
Ain Temouchent, Algeria.
11.2020

Skills

  • Customer Service
  • Organization and Multitasking
  • Team Collaboration
  • Flexibility and Adaptability
  • Retail experience
  • Cash handling
  • Inventory and Stocking
  • Products knowledge
  • Upselling strategies

Languages

French
Full Professional
Arabic
Native or Bilingual
English
Professional Working

Timeline

Beauty Advisor

Errouane Kacem Pharmacy
07.2020 - 09.2023

Cosmetics Sales Associate

Guzel Beauty
12.2018 - 03.2019

Retail Sales Associate

La Belle Etoile Boutique
02.2018 - 10.2018

Management And Economics

Belhadj Bouchaib University

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Zineb Kada Berrafa