Zineb Ourich
Kissimmee,USA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Server
Jerusalem Restaurant
03.2024 - Current
- Greeting customer, Taking order from guests and serving Beverages and food.
CREW MEMBER
MCDONALD'S
11.2023 - 03.2024
- Cashier, taking order, serving and cooking
CUSTOMER ADVISOR
WEBHELP CALL CENTER
10.2019 - 01.2021
- Commercialize internet boxes and mobile for the french operator FREE MOBILE.
HOSTESS RECEPTION AND MODEL
FREE-LANCE
03.2016 - 08.2018
- Parade with designer creations.
- Receive and welcome to people.
Education
BACHELOR'S DEGREE IN FOUNDATION STUDIES - ACCOUNTING MANAGEMENT
FACULTY OF ECONOMICS AND MANAGEMENT
KENITRA, MOROCCO07.2021
PROFESSIONAL BACHELOR'S DEGREE - ACCOUNTING, FINANCE AND AUDIT
HIGHER SCHOOL OF TECHNOLOGY
CASABLANCA, MOROCCO07.2018
HIGH SCHOOL DIPLOMA - ECONOMICS
MOHAMMED V HIGH SCHOOL
KENITRA, MOROCCO07.2015
Skills
- Computer skills
- Active listening
- Time management
- Empathy
LANGUAGES
ARABIC Native or Bilingual Proficiency
FRENCH Full Professional Proficiency
ENGLISH Professional Working Proficiency
Spanish Elementary Proficiency
INTERESTS
Travel and experience new culture., Feline breeding., Listen to music., Watch movies.
Timeline
Server
Jerusalem Restaurant
03.2024 - Current
CREW MEMBER
MCDONALD'S
11.2023 - 03.2024
CUSTOMER ADVISOR
WEBHELP CALL CENTER
10.2019 - 01.2021
HOSTESS RECEPTION AND MODEL
FREE-LANCE
03.2016 - 08.2018
PROFESSIONAL BACHELOR'S DEGREE - ACCOUNTING, FINANCE AND AUDIT
HIGHER SCHOOL OF TECHNOLOGY
HIGH SCHOOL DIPLOMA - ECONOMICS
MOHAMMED V HIGH SCHOOL
BACHELOR'S DEGREE IN FOUNDATION STUDIES - ACCOUNTING MANAGEMENT
FACULTY OF ECONOMICS AND MANAGEMENT