Zinna Jackson
Coldwater,MS
Summary
Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and record-keeping.
Overview
9
9
years of professional experience
Work History
Certified Medical Assistant
Methodist Medical Group
Germantown, TN
07.2023 - Current
- Assisted in patient intake, ensuring accurate data entry and documentation.
- Coordinated appointment scheduling and follow-up communications for optimal patient flow.
- Administered medications and vaccinations under physician supervision, ensuring compliance with safety protocols.
- Performed routine clinical procedures, including vital sign monitoring and EKG administration.
- Educated patients on treatment plans and medication regimens to enhance understanding and adherence..
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant
Proactive Heart & Vascular
Germantown, TN
09.2024 - 12.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- EKG
Certified Medical Assistant
Honeycomb Medical Group
Memphis, TN
09.2021 - 06.2023
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Educated patients on treatment plans and medication regimens to enhance understanding and adherence.
- Performed routine clinical procedures, including vital sign monitoring and EKG administration.
- Administered medications and vaccinations under physician supervision, ensuring compliance with safety protocols.
Certified Medical Assistant
Endocrinology and Diabetes Specialist
Germantown, TN
10.2018 - 07.2021
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Phlebotomy
Receptionist
Northeast Mississippi Health Care
Byhalia, MS
02.2017 - 09.2018
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Operated multi-line telephone system to answer and direct high volume of calls.
Education
Medical Assisting -
Delta Technical College
Horn Lake, MS05-2015
High School Diploma -
Byhalia High School
Byhalia, MS05-2012
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Medication administration
- Vital sign monitoring
- Time management
- Basic life support
- Phlebotomy techniques
- Sample collection procedures
- Insurance confirmation
- EMR / EHR
- Compassionate
- Patient-focused care
- Adaptable
Timeline
Certified Medical Assistant
Proactive Heart & Vascular
09.2024 - 12.2024
Certified Medical Assistant
Methodist Medical Group
07.2023 - Current
Certified Medical Assistant
Honeycomb Medical Group
09.2021 - 06.2023
Certified Medical Assistant
Endocrinology and Diabetes Specialist
10.2018 - 07.2021
Receptionist
Northeast Mississippi Health Care
02.2017 - 09.2018
Medical Assisting -
Delta Technical College
High School Diploma -
Byhalia High School