Zion Hawkins
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Professional musician with extensive experience in performance, composition, and music production. Known for exceptional collaboration skills and strong focus on achieving results. Adept at adapting to changing needs while maintaining high standards. Proficient in various instruments, music theory, and sound engineering, consistently delivering impactful performances and projects. Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
SK Security
08.2023 - 08.2025
- Monitored premises to ensure safety and security protocols were consistently followed.
- Responded quickly to incidents, providing assistance and coordinating with emergency services as needed.
- Conducted routine patrols to identify and address potential security breaches or hazards.
- Assisted in the implementation of access control measures for personnel and visitors.
- Reported suspicious activities promptly to maintain a secure environment for all staff and guests.
- Maintained detailed logs of daily activities, incidents, and observations for review by supervisors.
- Collaborated with team members to enhance overall security presence and effectiveness on-site.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
Package Handler
FedEx
01.2021 - 07.2024
- Operated material handling equipment to ensure efficient package movement and sorting.
- Executed quality control checks to maintain integrity of packages during processing.
- Collaborated with team members to optimize workflow and enhance operational efficiency.
- Trained new hires on safety protocols and standard operating procedures for package handling.
- Monitored inventory levels to assist in timely restocking of packaging supplies.
- Assisted supervisors in coordinating daily operations and prioritizing workload among team members.
- Implemented process improvements that reduced sorting errors and improved accuracy in package delivery.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Followed safety regulations to maintain safe work environment.
- Assembled, sealed, and loaded packages into correct trucks.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Car Salesperson
Greenway Automotive
08.2021 - 08.2023
- Assisted customers in understanding vehicle features and benefits
- Gained knowledge of inventory management and sales processes
- Participated in training sessions to refine product knowledge and customer service skills
- Supported team members in completing paperwork and processing transactions
- Engaged with customers to build rapport and encourage repeat business
- Observed sales techniques to enhance personal selling strategies
- Collaborated with colleagues to maintain a tidy and organized showroom
- Researched market trends to identify potential sales opportunities
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Also aided in porting, bodyshop work, and a part time service advisor when needed
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Car Detailer
Hendrick Automotive Group
10.2019 - 05.2022
- Led vehicle detailing processes to enhance overall appearance and customer satisfaction.
- Trained new team members on best practices for cleaning and detailing vehicles.
- Implemented efficient workflows to improve detailing turnaround times without compromising quality.
- Utilized advanced cleaning tools and products to ensure optimal results on various vehicle surfaces.
- Conducted thorough inspections of completed work to maintain high quality standards in services provided.
- Developed maintenance schedules for detailing equipment to reduce downtime and operational disruptions.
- Collaborated with management to identify areas for process improvements and cost-effective solutions in operations.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Provided exceptional customer service and addressed customer inquiries.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained clean, tidy and safe work environment.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Shined vehicle windows and windshields to remove water spots.
- Applied protective agents, including sealants, to protect surfaces.
- Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
Shoe Sales Associate
Dick Sporting Goods
08.2021 - 12.2021
- Assisted customers in selecting footwear based on style, fit, and comfort preferences.
- Maintained organized product displays to enhance customer shopping experience and drive sales.
- Processed sales transactions accurately using point-of-sale systems, ensuring efficient checkout processes.
- Provided product knowledge to customers regarding features and benefits of various shoe brands.
Education
High School Diploma -
St Michaels The Archangel
Lee's Summit, MONo Degree - Computer Science
JCCC
Overland Park, KS01-2027
Skills
- Report Writing
- Security Guard License
- Physical Fitness
- Emergency Response
- Complex Problem-Solving
- Relationship Building and Management
- FLUENT IN FRENCH
- Conflict De-escalation
- Visitor Tracking
- Threat assessment
- Cybersecurity awareness
- First aid and CPR certified
- High level of integrity
Accomplishments
- Successfully completed two-week security training program.
- Reduced car theft rates by 100% through improved surveillance procedures.
- Established and maintained anti-hijack and major theft protocol.
- Resolved product issue through consumer testing.
- Salesman of the month
Certification
- Ford Training
- Hyundai Training
- Dodge
- Stellanitis Training
- Google certified
Languages
French
Native or Bilingual
Timeline
Security Officer
SK Security
08.2023 - 08.2025
Car Salesperson
Greenway Automotive
08.2021 - 08.2023
Shoe Sales Associate
Dick Sporting Goods
08.2021 - 12.2021
Package Handler
FedEx
01.2021 - 07.2024
Car Detailer
Hendrick Automotive Group
10.2019 - 05.2022
High School Diploma -
St Michaels The Archangel
No Degree - Computer Science
JCCC
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