Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteerism
Timeline
Generic

Zion Kosh

Waldorf,MD

Summary

My aim is to pursue a four-year collegiate education in psychology with a focus on industrial psychology

Overview

2
2
years of professional experience

Work History

Host/To-Go Server

Boston’s Restaurant And Sports Bar
08.2023 - 02.2024
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Opened and closed seating sections according to volume of guests.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Hostess

Applebee's Grill + Bar
07.2023 - 08.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Implemented improvements in reservation system management resulting in fewer scheduling conflicts or overbookings during high-volume periods.
  • Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Cashier

Dick’s Sporting Goods
08.2022 - 02.2023
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Used POS system to enter orders, process payments and issue receipts.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

St. Charles High School
Waldorf, MD
05.2024

Skills

  • Professional Appearance
  • Guest complaint resolution
  • Reservation coordination
  • Dining area maintenance
  • Warm and Friendly
  • Workflow Coordination
  • Hospitality best practices
  • Adaptable to change
  • Team player mentality

Accomplishments

I am student director of my choir in school

I earned the Director's Award for being a leader over the entire choir department

I am the youth choir leader at my church

I kept a 4.0 throughout my 2nd, 3rd and 4th quarter my 9th grade year of high school

ICHSA Semifinalist 2022


Volunteerism

I volunteer at my church in the adult church choir (Present)

I volunteer at my church as a youth choir leader (Present)

I volunteered for community day at my church providing the homeless with food and activities (2021)

I volunteered during the pandemic for the "Goodie Girl Bags" providing hygiene products for women struggled during the government shutdown (2020)

Timeline

Host/To-Go Server

Boston’s Restaurant And Sports Bar
08.2023 - 02.2024

Hostess

Applebee's Grill + Bar
07.2023 - 08.2023

Cashier

Dick’s Sporting Goods
08.2022 - 02.2023

High School Diploma -

St. Charles High School

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Zion Kosh