Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Zion Mackey

Detroit,MI

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service Representative

Work Type

Full TimePart Time

Location Preference

Remote

Salary Range

19/hr - 1000/hr

Important To Me

Work-life balanceCareer advancementWork from home option

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Customer Service role.

Overview

3
3
years of professional experience

Work History

Assembly Line Worker

Magna Seating
Highland Park, MI
01.2025 - 04.2026
  • Operated machinery for assembly of seating components, ensuring adherence to quality standards.
  • Collaborated with team members to streamline production processes and enhance workflow efficiency.
  • Conducted routine inspections of finished products to maintain quality control and safety compliance.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.

Cashier Team Lead

Walgreens
Detroit, MI
01.2024 - 12.2024
  • Supervised daily operations, ensuring efficient customer service and accurate cash handling.
  • Trained and mentored new cashiers, fostering a collaborative team environment.
  • Implemented process improvements, enhancing checkout efficiency and reducing wait times.
  • Managed inventory levels, coordinating with management to ensure product availability.

Cook Shift Leader

KFC
Lincoln Park, MI
03.2023 - 11.2023
  • Maintained cleanliness and organization of kitchen workspace to ensure safety standards.
  • Assisted in inventory management, tracking supplies, and minimizing waste effectively.
  • Collaborated with kitchen staff to optimize meal preparation efficiency during peak hours.
  • Implemented food safety protocols, adhering to health regulations consistently.

Education

High School Diploma -

East English Village
Detroit, MI
06-2025

Skills

  • Customer service
  • Customer complaint resolution
  • Payment processing
  • POS system operation
  • Inventory management
  • Payment collection
  • Merchandise restocking
  • Data entry proficiency

Timeline

Assembly Line Worker

Magna Seating
01.2025 - 04.2026

Cashier Team Lead

Walgreens
01.2024 - 12.2024

Cook Shift Leader

KFC
03.2023 - 11.2023

High School Diploma -

East English Village
Zion Mackey