Zipporah Charley
Kirtland,NM
Summary
Reliable and competent medical billing professional with exceptional data entry and customer service skills.
Overview
12
12
years of professional experience
Work History
Slot Attendant
Charlotte/Lenny
Towaoc, CO
12.2022 - 12.2023
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Improved overall casino experience for guests by providing attentive service and maintaining a clean gaming area.
- Assisted in increasing casino revenue by monitoring and reporting machine performance, identifying potential maintenance needs.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
Beehive Homes Assistant Living
Andrea
Farmington, NM
01.2018 - 10.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Arby's Restaurant
Cher
Farmington, NM
02.2017 - 08.2017
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
- Increased revenue by streamlining operations and optimizing staff performance through effective leadership and training.
- Developed strategic marketing initiatives for increased brand visibility, attracting new clientele and retaining loyal customers.
- Collaborated with executive chefs to design seasonal menus, incorporating locally sourced ingredients for a unique culinary experience.
Restocker
Salvation Army Thrift Store
03.2012 - 03.2012
- Answered customer questions regarding store merchandise, department information and pricing.
- Organized store merchandise racks by size, style and color.
- Led merchandise selection, pricing, planning and marketing.
- Ran markdown reports, managed store replenishment and analyzed buying reports.
- Created visual marketing and styled window displays.
- Conferred with store managers to obtain information about customer needs and preferences.
- Organized and tracked departmental receipt flow for new and reordered merchandise.
- Rotated manufacturer products as needed.
.
Customer Service Representative
Twice Blessed Thrift Store
03.2012 - 03.2012
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Politely assisted customers in person and via telephone.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Maintained cleanliness and presentation of stock room and production floor.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
Education
High School Diploma - Math, Social Studies, Language Arts, Biology
Kirtland Central High School
Kirtland, 87417, NMundefined
Careep Prep High School
GED - Math, Language Arts, Science,
Anex Building/ University Center
Farmington, NM2013
Skills
- Positive and friendly
- Team building expertise
- Strong conflict resolution skills
- Training development aptitude
- Quick learner
- Dedicated team player
- Late-night shift availability
- Friendly and helpful
- Able to lift [100] pounds
- Organized multi-tasker
references
Lenny M:(505)278-4602
Ute Mountain Casino/ Supervisor
Charlotte H:(970)570-0020
Ute Mountain Casino/ Manager
Shelby W:(505)406-1283
Ute Mountain Casino/ Slot Attendant
Timeline
Slot Attendant
Charlotte/Lenny
12.2022 - 12.2023
Beehive Homes Assistant Living
Andrea
01.2018 - 10.2022
Arby's Restaurant
Cher
02.2017 - 08.2017
Restocker
Salvation Army Thrift Store
03.2012 - 03.2012
Customer Service Representative
Twice Blessed Thrift Store
03.2012 - 03.2012
High School Diploma - Math, Social Studies, Language Arts, Biology
Kirtland Central High School
undefined
Careep Prep High School
GED - Math, Language Arts, Science,
Anex Building/ University Center