Summary
Overview
Work History
Education
Skills
references
Timeline
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Zipporah Charley

Kirtland,NM

Summary

Reliable and competent medical billing professional with exceptional data entry and customer service skills.

Overview

12
12
years of professional experience

Work History

Slot Attendant

Charlotte/Lenny
12.2022 - 12.2023
  • Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
  • Improved overall casino experience for guests by providing attentive service and maintaining a clean gaming area.
  • Assisted in increasing casino revenue by monitoring and reporting machine performance, identifying potential maintenance needs.
  • Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.

Beehive Homes Assistant Living

Andrea
01.2018 - 10.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Arby's Restaurant

Cher
02.2017 - 08.2017
  • Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
  • Increased revenue by streamlining operations and optimizing staff performance through effective leadership and training.
  • Developed strategic marketing initiatives for increased brand visibility, attracting new clientele and retaining loyal customers.
  • Collaborated with executive chefs to design seasonal menus, incorporating locally sourced ingredients for a unique culinary experience.

Restocker

Salvation Army Thrift Store
03.2012 - 03.2012

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  • Answered customer questions regarding store merchandise, department information and pricing.
  • Organized store merchandise racks by size, style and color.
  • Led merchandise selection, pricing, planning and marketing.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Created visual marketing and styled window displays.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Organized and tracked departmental receipt flow for new and reordered merchandise.
  • Rotated manufacturer products as needed.

Customer Service Representative

Twice Blessed Thrift Store
03.2012 - 03.2012
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.

Education

High School Diploma - Math, Social Studies, Language Arts, Biology

Kirtland Central High School
Kirtland, 87417, NM

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Careep Prep High School

GED - Math, Language Arts, Science,

Anex Building/ University Center
Farmington, NM
2013

Skills

  • Positive and friendly
  • Team building expertise
  • Strong conflict resolution skills
  • Training development aptitude
  • Quick learner
  • Dedicated team player
  • Late-night shift availability
  • Friendly and helpful
  • Able to lift [100] pounds
  • Organized multi-tasker

references

Lenny M:(505)278-4602

Ute Mountain Casino/ Supervisor


Charlotte H:(970)570-0020

Ute Mountain Casino/ Manager


Shelby W:(505)406-1283

Ute Mountain Casino/ Slot Attendant




Timeline

Slot Attendant

Charlotte/Lenny
12.2022 - 12.2023

Beehive Homes Assistant Living

Andrea
01.2018 - 10.2022

Arby's Restaurant

Cher
02.2017 - 08.2017

Restocker

Salvation Army Thrift Store
03.2012 - 03.2012

Customer Service Representative

Twice Blessed Thrift Store
03.2012 - 03.2012

High School Diploma - Math, Social Studies, Language Arts, Biology

Kirtland Central High School

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Careep Prep High School

GED - Math, Language Arts, Science,

Anex Building/ University Center

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Zipporah Charley