Observant and knowledgeable gaming professional with supervisory experience and in-depth understanding of applicable regulations, operational practices and typical cheating behaviors. Monitor floor operations to protect house assets and maintain effective security. Well-coordinated in managing diverse personnel and maximizing customer satisfaction. Experienced with highlighting casino services and promoting customer loyalty by providing top-notch service in all areas. Handles money and updates guest accounts.
Dealing and Supervising table games (29yrs) while complying with company policies and state regulations. Also helping customers with their overall gaming experience.
Proficient in Blackjack, Roulette, Pi Gow poker, Three Card Poker and Texas Holdem.