Summary
Overview
Work History
Education
Skills
Timeline
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Zipporah Ward

Zipporah Ward

Cleveland,United States

Summary

Dynamic and innovative professional with a proven track record in the hospitality and service industry, notably at Sonic. Excelled in cooking, maintaining high standards of cleanliness, and enhancing customer satisfaction through exceptional service. Skilled in teamwork and collaboration, coupled with a strong work ethic, I consistently improved service delivery by leveraging creativity and attention to detail.

Overview

5
5
years of professional experience

Work History

Cook

Sonic
05.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Crew Member

Captain D's
12.2023 - 02.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Cook

Knight Riders
07.2023 - 10.2023
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Cook

Ricks Express
05.2023 - 06.2023
  • Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.

Crew Member

Lennys Grill & Subs
02.2021 - 05.2021
  • Managed appointment scheduling efficiently, maximizing productivity without compromising quality of service.
  • Established trust with clients by consistently delivering prompt, reliable assistance throughout their entire shopping experience.
  • Determined proper shoes, jewelry, head wear, and other accessories to complement designer outfits.
  • Maintained a clean, welcoming environment in the dressing area, promoting positive customer experiences.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Crew Member

Mcdonalds
06.2020 - 01.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Package Handler

FedEx
06.2019 - 07.2019
  • Followed safety regulations to maintain safe work environment.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Education

Bachelor Of Music Education - Music Performance

Coahoma Community College
Clarksdale, MS

Skills

  • Customer Service
  • Cooking
  • Cleaning and organization
  • Hospitality and service industry background
  • Grilling
  • Performance Improvement
  • Singing
  • Choir performances
  • Initiative and Self-Motivation
  • Strong Work Ethic
  • Creativity and Innovation
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Attention to Detail

Timeline

Cook

Sonic
05.2024 - Current

Crew Member

Captain D's
12.2023 - 02.2024

Cook

Knight Riders
07.2023 - 10.2023

Cook

Ricks Express
05.2023 - 06.2023

Crew Member

Lennys Grill & Subs
02.2021 - 05.2021

Crew Member

Mcdonalds
06.2020 - 01.2021

Package Handler

FedEx
06.2019 - 07.2019

Bachelor Of Music Education - Music Performance

Coahoma Community College

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Zipporah Ward