Zitlaly Campos
Los Angeles,CA
Summary
Organized professional with strong customer service skills and a collaborative approach to team activities. Skilled in multitasking, problem resolution, and adapting to diverse work styles. Flexible with hours and committed to contributing to operational success through effective support and strategic planning.
Overview
2
2
years of professional experience
Work History
Operations Associate/Sales Associate
Garage Clothing Store
Glendale, California
11.2025 - Current
- Handled customer inquiries regarding product availability and order status. related to product availability, shipping times, and order status.
- Processed and shipped packages according to company shipping guidelines. Received goods and materials under guidance of the company's procedures.
- Facilitated the return of defective or unsold products to suppliers, ensuring compliance with company policies.
- Compiled and delivered inventory reports highlighting status, discrepancies, and replenishment needs.
- Organized the warehouse layout to optimize space utilization and streamline operations.
- Supported organizational efficiency by filing, entering data, and managing phone inquiries.
- Maintained positive working relationships with fellow staff and management.
- Participated in team meetings focused on identifying opportunities for process optimization.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Supported management in strategic planning and decision-making processes.
Seasonal Sales Associate
American Eagle Outfitters, Inc
Los Angeles, California
10.2024 - 01.2025
- Assisted customers with product selection and provided exceptional service.
- Engaged customers through product knowledge and promoted current promotions.
- Adapted to fast-paced environment while meeting customer needs efficiently.
- Maintained sales floor presentation by organizing merchandise and ensuring cleanliness.
- Worked with fellow sales team members to achieve group targets.
Education
High School Diploma -
James A. Garfield High School
Los Angeles, CA06-2025
Some College (No Degree) - Business Economics
California State University, Los Angeles
Los Angeles, CA08-2026
Skills
- Inventory management
- Customer service
- Problem resolution
- Attention to detail
- Team collaboration
- Great at multitasking
- Fast learner
- Bilingual proficiency
- Problem-solving aptitude
- Communication skills
- Team assistance
Timeline
Operations Associate/Sales Associate
Garage Clothing Store
11.2025 - Current
Seasonal Sales Associate
American Eagle Outfitters, Inc
10.2024 - 01.2025
High School Diploma -
James A. Garfield High School
Some College (No Degree) - Business Economics
California State University, Los Angeles