Summary
Overview
Work History
Education
Skills
Timeline
Generic

ZIYAH DICKERSON

Clinton,MD

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

14
14
years of professional experience

Work History

Receptionist

Visions Hair Studio
07.2010 - Current
  • Oversaw supply management through restock efforts and order placements.
  • Upheld cleanliness standards in the reception area to project a professional atmosphere.
  • Directed business correspondence to appropriate department.
  • Welcomed customers warmly and assisted with inquiries.
  • Handled queries from clients, vendors, and general public via phone.
  • Maintained precise records of every incoming and outgoing call.

Receptionist

ABC Transportation
10.2012 - 01.2014
  • Handled incoming telephone calls and greeted visitors promptly.
  • Coordinate ordering and requisition processes for supplies.
  • Kept reception area clean and neat to give visitors a positive impression of the company
  • Facilitated client correspondence using various methods of contact.
  • Organized sessions between clients and office staff.
  • Performed copying, faxing, and file management tasks.

Education

Associate of Arts - Business Administration

College of Southern Maryland
La Plata, MD
01.2019

High School Diploma -

Gwynn Park High School
Brandywine, MD
01.2014

Skills

  • Effective Verbal Communication
  • Effective Phone Communication
  • Detail-Oriented Accuracy
  • Resilient Performance in High-Stress Environments
  • Service Excellence Orientation
  • Social Media Expertise
  • Client Appointment Coordination
  • Effective Team Engagement
  • Adaptable Approach
  • Positive Attitude

Timeline

Receptionist

ABC Transportation
10.2012 - 01.2014

Receptionist

Visions Hair Studio
07.2010 - Current

High School Diploma -

Gwynn Park High School

Associate of Arts - Business Administration

College of Southern Maryland
ZIYAH DICKERSON