Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ziyun Li

Honolulu ,HI

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.

Overview

2
2
years of professional experience

Work History

Administrative and Fiscal Assistant

Better Tomorrow Speaker Series
11.2024 - Current
  • Processed invoices and expense reports to ensure timely payments and accurate financial records.
  • Assisted in budget preparation by compiling financial data and tracking expenditures.
  • Coordinated logistics for multiple events, ensuring seamless execution from start to finish.
  • Oversaw on-site operations, resolving issues promptly to maintain event flow and professionalism.

Server, Host, and Bartender

Gyu-Kaku Japanese BBQ
12.2023 - Current
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Collaborated with team to ensure timely and accurate order delivery.
  • Upsold menu items to enhance guest experience and revenue generation.
  • Consistently provided positive first impressions and high customer turnout and satisfaction.

Shift Lead

Ding Tea
04.2023 - 01.2025
  • Led daily shift operations, ensuring seamless workflow and adherence to company standards.
  • Trained new boba-ristas on beverage preparation and customer service standards.
  • Assisted in inventory management by tracking supplies and placing orders as needed.

Education

Bachelor of Arts - Political Science And American Studies

Unversity of Hawai'i At Manoa
05-2026

High School Diploma -

Kalani High School
05-2023

Skills

  • Purchase order management
  • Customer service and satisfaction
  • Team leadership
  • Excellent communication and organization
  • Proficient social media and creative work

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Administrative and Fiscal Assistant

Better Tomorrow Speaker Series
11.2024 - Current

Server, Host, and Bartender

Gyu-Kaku Japanese BBQ
12.2023 - Current

Shift Lead

Ding Tea
04.2023 - 01.2025

Bachelor of Arts - Political Science And American Studies

Unversity of Hawai'i At Manoa

High School Diploma -

Kalani High School

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