Zenobia Molinaro
Charleston
Summary
Dynamic social services professional with extensive experience in managing comprehensive programs and cultivating strong community partnerships. Expertise in implementing strategic initiatives that enhance service delivery and promote community well-being. Recognized for collaborative leadership skills and adaptability to evolving needs, ensuring effective responses to diverse challenges. Committed to driving positive change and fostering inclusive environments through innovative solutions and community engagement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Social Services Director
Charleston Rehab and Health Care Center
09.2025 - Current
- Manage the admissions process, coordinating with hospitals, families, and interdisciplinary teams
- Complete PASRR screenings and ensure compliance with state and federal regulations
- Participate in MDS assessments, supporting accurate care planning and documentation
- Coordinate resident discharges, ensuring continuity of care and appropriate follow-up services
- Arrange and facilitate hospice consultations in collaboration with hospice agencies, residents, and families
- Advocate for residents’ psychosocial needs while maintaining regulatory compliance
- Developed and implemented comprehensive social service programs to enhance resident quality of life.
- Supervised interdisciplinary teams to ensure effective delivery of care services and compliance with regulations.
Care Supervisor
Help at Home
05.2022 - 09.2025
- Supervised and managed a team of staff members, ensuring efficient daily operations and adherence to company standards
- Coordinated employee schedules and handled high-volume phone communications with professionalism
- Demonstrated strong organizational skills and multitasking abilities in a fast-paced, client-focused environment
Administrative Assistant
TGM (Total Grain Marketing)
04.2017 - 03.2022
- Collected and labeled grain samples, entered sample data into the system, and tracked identification information
- Performed data entry with a high level of accuracy and attention to detail
- Managed multiple administrative tasks efficiently in a deadline-driven environment
Private Caregiver
Brookstone Estates
01.2018 - 01.2020
- Assisted with personal care, daily living activities, errands, and companionship
- Demonstrated empathy, discretion, and reliability in resident care
Education
Associate of Applied Science - Medical Records And Billing
Ross Medical Education Center
Fort Wayne, IN05-2026
Skills
- Written and verbal communication
- Client needs assessments
- Client advocacy
- Interviewing skills
- Client meetings
- Teamwork and collaboration
- Time management
- Problem-solving
- Multitasking
- Reliability
- Organizational skills
- Adaptability and flexibility
Certification
- Certified Care Supervisor, State of Illinois
Timeline
Social Services Director
Charleston Rehab and Health Care Center
09.2025 - Current
Care Supervisor
Help at Home
05.2022 - 09.2025
Private Caregiver
Brookstone Estates
01.2018 - 01.2020
Administrative Assistant
TGM (Total Grain Marketing)
04.2017 - 03.2022
Associate of Applied Science - Medical Records And Billing
Ross Medical Education Center