Zèna Ham

A lot of openings and closings on my own. Organizing, hands on with costumers. Had to know how to sell and speak with customers over the phone.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.

• Assisted with special events or programs.
• Maintained clean, neat and operational facilities to serve program needs.

• Helped with coordinating and creating a friendly space and environment for the staff and actors.
• Cleaned up at the end of the day.

• Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
• Provided respectful and courteous bussing services while operating within active dining rooms.

• Maintained a clean and organized store environment, contributing to a positive customer experience.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled high volume transactions during peak periods without compromising service quality or accuracy.
• Operated POS terminals and cash drawer balancing.
• Assisted customers by answering questions and fulfilling requests.