Z'nyta Bellamy
15 Kashmir Court
Summary
1. Dedicated store associate known for exceptional customer service, effective cash handling, and efficient inventory management. Committed to enhancing customer experiences and driving team collaboration.
2. Knowledgeable [store associate]. Strong background in retail operations with focus on customer service and inventory management. Demonstrated ability in handling transactions and maintaining store organization. Proven skills in communication and teamwork.
3. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
4. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
5. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
6. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Associate/Night Shift Manager
CVS Pharmacy
White Plains, NY
02.2024 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained stock levels through regular inventory checks, minimizing discrepancies and shortages.
- Trained new associates on store policies and procedures, improving team performance and cohesion.
- Organized merchandise displays to optimize product visibility and accessibility for customers.
- Collaborated with team members to streamline operations, reducing wait times during peak hours.
- Resolved customer complaints promptly, fostering positive relationships and loyalty within the community.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Promoted store loyalty program to customers, significantly increasing membership enrollment.
- Provided feedback to management on customer needs and product popularity, informing purchasing decisions.
- Performed cash, card, and check transactions to complete customer purchases.
Janitor
Dad
Manhattan,Ny
01.2014 - 11.2020
- Maintained cleanliness and sanitation of workspaces to ensure safe environments.
- Operated cleaning equipment effectively, including floor scrubbers and vacuums.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained floor cleaning and waxing equipment.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Education
Associate of Science - Heath & Science
SUNY Broome Community College
Binghamton, NY05-2026
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Organization
- Problem-solving acumen
- Team collaboration
- Active listening techniques
- Inventory control
- Attention to detail focus
- Flexible schedule adaptability
- Time management mastery
- Basic math skills application
- Organizational skills development
- Relationship building
- Patience and empathy demonstration
- Stock replenishment efficiency
- Shipment processing
- Return processing
- Seasonal promotion knowledge
- Retail management principles
- Promotion and discount strategies
- Flexible hours
- Ability to lift 40 pounds
- Strong communication and interpersonal skills
- Speech clarity
- Sales and promotions
- Team supervision
- Building customer loyalty
Accomplishments
- Documented and resolved [misunderstanding] which led to [positive understanding].
- Achieved completing all required monthly quizzes by completing at job before due date with accuracy and efficiency.
Certification
- Store associate Training - [1 1/2 weeks]
- hazardous Training - 1h 20 mins
- professional work ethic Training - 1-2h
Languages
ASL
Elementary
English
Native or Bilingual
Interests
- High-Intensity Interval Training
- Offering time and support to shelters for the homeless, women, and animals
- Mindfulness Practices
- Team Sports
- Road Trips
- Adventure Travel
- Personal Development and Self-Improvement
- I like working with my hands and fixing things
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Participate in local theater productions, enhancing my public speaking and teamwork skills
Timeline
Store Associate/Night Shift Manager
CVS Pharmacy
02.2024 - Current
Janitor
Dad
01.2014 - 11.2020
Associate of Science - Heath & Science
SUNY Broome Community College