Zoë Aguilar
San Pedro,CA
Summary
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in any role.
Overview
3
3
years of professional experience
Work History
Assistant Manager (Seasonal)
Spirit Halloween LLC
08.2025 - 11.2025
- Coordinated team scheduling to optimize staffing during peak sales periods.
- Assisted in inventory management, ensuring stock levels met customer demand.
- Trained new employees on operational procedures and customer service standards.
- Supervised daily store operations and supported the Store Manager in achieving sales and customer service goals.
- Led and trained team members on sales techniques, customer service standards, and store procedures.
- Handled customer concerns and resolved issues to ensure a positive shopping experience.
- Managed returns, exchanges and refunds in accordance with store policy.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained store presentation, organization, and safety standards.
Sales Associate
Spencer's Gifts
11.2024 - 08.2025
- Maintained a clean, organized, and safe store environment to support operational excellence and a positive customer experience.
- Assisted customers in product selection, ensuring satisfaction and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Trained and mentored new team members on sales strategies, customer service standards, and store procedures, contributing to team effectiveness and performance.
Seasonal Event Worker
Midsummer Scream
08.2025 - 08.2025
- Collaborated with cross-functional teams to execute seamless event experiences for diverse audiences.
- Optimized venue logistics for smooth event flow and positive attendee feedback.
- Coordinated event logistics, ensuring timely setup and breakdown of exhibits.
- Assisted in managing vendor relationships to streamline communication during events.
- Implemented safety protocols to enhance guest experience and minimize risks.
- Monitored attendee flow to optimize space utilization and enhance visitor engagement.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
Floor Associate & Cashier (Seasonal)
Spirit Halloween LLC
08.2022 - 11.2024
- Followed all company policies regarding handling coupons, gift cards, and returns.
- Handled cash, credit, and debit payments maintaining accuracy in the cash drawer.
- Processed transactions quickly and accurately to ensure customer satisfaction.
- Diligently reported any counterfeit currency or suspicious transactions to supervisors.
- Managed sales transactions accurately, enhancing overall customer experience.
- Maintained merchandise displays, optimizing visual appeal and accessibility.
Education
High School Diploma -
Narbonne High School
Harbor City, CA06.2023
Skills
- Customer Service
Cash Handling & POS Systems
Sales & Upselling Techniques
Team Leadership
Employee Training & Onboarding
Inventory Management
Merchandising & Product Displays
Conflict Resolution
Communication Skills
Problem Solving
Time Management
Team Collaboration
Store Operations
Timeline
Assistant Manager (Seasonal)
Spirit Halloween LLC
08.2025 - 11.2025
Seasonal Event Worker
Midsummer Scream
08.2025 - 08.2025
Sales Associate
Spencer's Gifts
11.2024 - 08.2025
Floor Associate & Cashier (Seasonal)
Spirit Halloween LLC
08.2022 - 11.2024
High School Diploma -
Narbonne High School