Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Zoë Jennings

Lithonia,GA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience

Work History

Enterprise Administrative Assistant

Enterprise Holdings
12.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Executed record filing system to improve document organization and management.
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing

Marketing Manager

Chris Motors Auto Sales
08.2018 - 12.2022
  • Developed marketing content such as blogs, promotional materials and advertisements for social media..
  • Managed team to generate original content and moderate online community members.
  • Suggested and implemented new features to develop brand awareness.
  • Promoted successful outcome of web development strategy by aligning consistent brand messaging and visual designs across digital outlets.
  • Improved page content, keyword relevancy and branding to achieve search engine optimization goals.
  • Communicated with followers to promptly respond to queries and monitor reviews.
  • Designed and implemented social media strategies to align with business goals.
  • Engaged relevant influencers to build brand awareness.

Home Depot Sales Consultant

Home Depot Corporation
05.2021 - 05.2022
  • Assisted clients in financial planning for purchase.
  • Presented purchase offers to sellers for consideration.
  • Reviewed market research data and changed sales plans accordingly.
  • Demonstrated features of different floor options and overcame objections with knowledgeable responses.
  • Maintained in-depth understanding of all available brands and types of flooring available to customers.
  • Followed up with customers to assess satisfaction, answer questions and resolve concerns.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Discussed Product or Service with customers, outlined restrictions and educated on policies.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Education

Bachelor Of Administrative Studies - Business Administration And Management

Albany State University
Albany, GA
05.2024

Skills

  • Brand development
  • Sales and Marketing
  • Product and service knowledge
  • Time management
  • Systems and software programs
  • Customer Relations
  • Problem solving strength
  • Client Service
  • Customer oversight
  • Content Management
  • Meeting Minutes
  • Product Development
  • Web Browser Software

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 90+ in the development of Luv Noire’s Color Splash fashion Show.
  • Achieved an increase in sales by curating an online advertisement through google with accuracy and efficiency.
  • Ranked top 10 in Department for a few month at the Home Depot Corp.

Timeline

Enterprise Administrative Assistant

Enterprise Holdings
12.2022 - Current

Home Depot Sales Consultant

Home Depot Corporation
05.2021 - 05.2022

Marketing Manager

Chris Motors Auto Sales
08.2018 - 12.2022

Bachelor Of Administrative Studies - Business Administration And Management

Albany State University

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