Customer Service Representative
New York City summer employment program
New York, New York
06.2026 - 08.2026
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved routine issues using polite communication and active listening.
- Assisted participants in NYC summer employment program with questions and application guidance.
- Answered phone calls and routed inquiries to proper program staff.
- Explained workplace policies and service procedures to program participants.
- Updated participant records and contact details in program databases.
- Supported office operations by filing documents and organizing customer service materials.
