Zoë Sanchez
Santa Clara,CA
Summary
Proactive professional with a track record in administrative support and enhancing workflow efficiency. Known for strong verbal communication and attention to detail, committed to improving organizational operations and delivering exceptional service.
Overview
10
10
years of professional experience
Work History
Marketing Coordinator
Prometheus Real Estate Group Inc
San Mateo, CA
06.2023 - 07.2026
- Executed social media strategy for Instagram, LinkedIn, and Facebook, managing scheduling, copywriting, content creation, and reporting.
- Managed social media content calendars, increasing audience engagement through targeted messaging, visuals, and application of brand guidelines.
- Used social analytics tool Sprout Social to monitor performance and identify top content, adjusting strategy based on results
- Collaborated with retailers to strategize film production and execute engaging social media content.
- Executed filming and editing of more than 60 videos for social media, ensuring high-quality content for outreach.
- Production assistant for lifestyle and architectural photoshoots, acting as point of contact for models and managing catering
Office Assistant
Prometheus Real Estate Group Inc
San Mateo, CA
08.2018 - 06.2023
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Managed relationships with vendors, service providers, repairs, and landlord. ensuring items were invoiced and paid on time.
- Facilitated effective communication between departments and clients, enhancing service delivery.
- Implemented office protocols that improved organizational efficiency and workflow management.
- Trained new reception staff on best practices for customer service and administrative tasks.
- Maintained confidentiality of sensitive information while handling inquiries and documentation.
- Utilized multi-line phone systems to manage high call volumes while providing excellent service.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying documents, and mail sorting.
Front of House Staff Member
Vive La Tarte
San Francisco, CA
08.2016 - 05.2018
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Coordinated food and beverage orders, effectively communicating with kitchen staff for timely service.
- Managed cash register operations, accurately processing transactions and handling customer inquiries.
- Trained new team members on operational procedures and best practices for front of house duties.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
Education
Bachelor of Arts - Illustration
California College of The Arts
San Francisco, CA05-2018
Skills
- Administrative support
- Calendar management
- Attention to detail
- Verbal communication
- Teamwork and collaboration
- Customer service
Timeline
Marketing Coordinator
Prometheus Real Estate Group Inc
06.2023 - 07.2026
Office Assistant
Prometheus Real Estate Group Inc
08.2018 - 06.2023
Front of House Staff Member
Vive La Tarte
08.2016 - 05.2018
Bachelor of Arts - Illustration
California College of The Arts