Zodiac Smithwick
Denton,TX
Summary
Capable server and bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in fast paced bar environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Herf's Tap House
10.2022 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Server /Hostess
Tokyo Japanese Steak & Sushi
12.2018 - 03.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
Carhop
Sonic
03.2018 - 01.2019
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Maintained positive and professional attitude.
- Operated headset communication system to take orders quickly and accurately from customers.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Education
High School Diploma -
Brock High School
Brock, TX05.2020
Skills
- Mixology Techniques
- Bar Operations Management
- Plates Presentation
- Monitoring Alcohol Consumption
- Food Preparation and Safety
- Ordering Bar Supplies
- Credit and Cash Transactions
- Attending Multiple Customers
- Liquor, Beer and Wine Knowledge
- Maintaining a Clean Bar
- Ability to Lift 30 Pounds
- High-Volume Environments
- Cocktail Service
Certification
- TABC
- Food Handlers License
- Drivers License
Timeline
Bartender
Herf's Tap House
10.2022 - 07.2023
Server /Hostess
Tokyo Japanese Steak & Sushi
12.2018 - 03.2021
Carhop
Sonic
03.2018 - 01.2019
High School Diploma -
Brock High School
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