Summary
Overview
Work History
Education
Skills
Assessments
Personal Information
Languages
Timeline
Generic

Zoe Arguijo

Bogalusa,LA

Summary

Dynamic professional with extensive experience in customer service and delivery logistics, notably at Walmart. Proven track record in training and development, enhancing team productivity, and ensuring quality assurance. Adept at multitasking and maintaining reliability, consistently delivering exceptional service while managing inventory control and fostering strong client relationships. Talented with great skills in relationship building and communication. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.

Overview

11
11
years of professional experience

Work History

Walmart Delivery Driver

Spark Driver
Bogalusa, LA
11.2024 - Current
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

CSR - Customer Service Representative

Maximus
Bogalusa, US
10.2020 - 08.2023
  • Overseeing consumer support and guidance in health insurance navigation and accessing essential care recognized as Obamacare
  • Developed strategies to improve quality of customer service delivery.
  • Handled customer inquiries and complaints in a timely manner.

Delivery Driver

Chick-fil-A
Corpus Christi, US
08.2020 - 10.2020
  • Prepared food and packed orders for prompt delivery to guests.
  • Adhered to traffic laws while operating delivery vehicle.
  • Resolved customer complaints professionally to uphold positive client relationships.
  • Maintained accurate delivery records and processed payments efficiently.

Driver/Phlebotomist Preceptor

Mississippi Valley Regional Blood Center
Earth City, US
01.2019 - 02.2020
  • Transported coworkers and blood to collection sites while fulfilling phlebotomist responsibilities and mentoring newer coworkers to uphold routine, SOP, and FDA compliance
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.

Manager in Charge

Papa John's
Kingsville, US
11.2016 - 07.2017
  • Managed financial resources, inventory, and stock preparation while ensuring health and cleanliness standards.
  • Recruited, trained, and supervised personnel, providing evaluation and coaching as necessary.
  • Organized team meetings to review project progress and address issues proactively.
  • Resolved customer complaints promptly, maintaining strong relationships and ensuring satisfaction.
  • Implemented strategies to enhance staff productivity, optimize workflow, and improve efficiency.

Daycare Teacher

THE KIDS PLACE
Kingsville, US
01.2014 - 08.2016
  • Taking care of kids lifting toys tables changing diapers dealing with parents and teaching about life skills and god

Associate Producer

Walmart
Bogalusa, US
08.2020

Warehouse Worker

Capstone Logistics, LLC
Pearl River, US
  • Wearhouse worker
  • Assembled orders according to customer requests.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Received and tracked incoming inventory shipments.
  • Transported goods to designated areas within the warehouse facility.
  • Maintained stock levels in accordance with company policies.

Education

High school or equivalent -

Saint Charles, MO

Some college - Phlebotomy

Lewis and Clark Community College
Saint Charles, MO

Skills

  • Training and development
  • Retail sales expertise
  • Customer service excellence
  • Patient care management
  • Delivery logistics coordination
  • Inventory control
  • Team collaboration
  • Time management
  • Quality assurance practices
  • Reliability and punctuality
  • Multitasking and organization
  • Adaptability and flexibility

Assessments

  • Customer Focus & Orientation, Highly Proficient, 02/01/20
  • Delivery Driver, Familiar, 03/01/20
  • Work Style: Reliability, Proficient, 03/01/20

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Languages

English
Professional

Timeline

Walmart Delivery Driver

Spark Driver
11.2024 - Current

CSR - Customer Service Representative

Maximus
10.2020 - 08.2023

Delivery Driver

Chick-fil-A
08.2020 - 10.2020

Associate Producer

Walmart
08.2020

Driver/Phlebotomist Preceptor

Mississippi Valley Regional Blood Center
01.2019 - 02.2020

Manager in Charge

Papa John's
11.2016 - 07.2017

Daycare Teacher

THE KIDS PLACE
01.2014 - 08.2016

Warehouse Worker

Capstone Logistics, LLC

High school or equivalent -

Some college - Phlebotomy

Lewis and Clark Community College
Zoe Arguijo
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