Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Buck

Lewiston,ME

Summary

Personable team member experienced providing superior customer service and organized work environment. Dedicated to providing quick, accurate service to costumers in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Barista

The Metropolitan Coffee House
03.2025 - Current
  • Greet customers as they enter
  • Serve beverages and prepared food, like cookies, pastries and muffins
  • Receive and process payments (cash and credit cards)
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Store Associate

Stonewall Kitchen
11.2024 - 12.2024
  • Greet and assist guests and drive sales by understanding their needs and wants by offering assistance in a positive manner
  • Promotes the brand in stores and at events in the community
  • Efficiently and accurately process transactions at the cash registers
  • Accurately receive and process incoming shipments as directed
  • Assist with inventory by completing cycle counts, counting physical inventory, stocking shelves, tables, and under cabinets
  • Assist with visual merchandising activities, company store special events, and sales as needed
  • Maintain store appearance by cleaning, dusting, and keeping sampling areas free of spill

Volunteer Book Attendant

BookGive
06.2024 - 08.2024
  • Process book donation intake
  • Fill book request orders for partner organizations
  • Curate our Little Free Book Room
  • Assist with general Service Station upkeep tasks
  • Able to lift and move boxes of books, 20-40lbs

Education

High School Diploma -

Denver South High School
Denver, CO
05.2023

Skills

  • Point of Sales
  • Customer service
  • Communication skills
  • Organizational skills
  • Computer literacy
  • Cashiering

Timeline

Barista

The Metropolitan Coffee House
03.2025 - Current

Store Associate

Stonewall Kitchen
11.2024 - 12.2024

Volunteer Book Attendant

BookGive
06.2024 - 08.2024

High School Diploma -

Denver South High School

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Zoe Buck