Zoe Hessell
Chicago,IL
Summary
Dynamic and creative professional with a proven track record in retail and design, including impactful contributions at Frankies on the Park. Skilled in sewing and leadership, I excel in crafting engaging customer experiences and driving sales growth. Passionate about community impact, I successfully organized fundraisers and built a loyal customer base through exceptional service.
Overview
4
4
years of professional experience
Work History
Online Shop Owner
Self Employed
05.2025 - Current
- Designed, created, and sold handmade skirts and curated thrifted clothing, managing all aspects of a small online retail business
- Handled product photography, listings, pricing, shipping, and customer service across both platforms
- Built a loyal customer base and maintained high ratings through responsive communication and quality offerings
- Managed inventory, tracked sales metrics, and adjusted marketing strategies to increase visibility and sales
Junior Associate
Frankies on the Park
01.2022 - 08.2025
- Worked 8–12 hours/week during the school year, increased availability during summers
- Assisted customers—primarily young girls—in developing personal style by curating outfits and selecting accessories, delivering a personalized and engaging shopping experience
- Provided exceptional customer service while managing in-store responsibilities including inventory, restocking, and operating the register
- Opened and closed the store independently; handled dress appointments, online orders, and pop-up shop events
- Trained and supported new staff to ensure smooth onboarding and consistent customer service
- Created engaging content for TikTok and Instagram to promote brand visibility and drive customer engagement
Creative Director
Latin For Lurie
08.2022 - 06.2025
- Led creative initiatives for a student-run service club supporting Lurie Children’s Hospital
- Organized and executed school-wide and local business fundraisers to raise donations for pediatric patients
- Designed and hand-sewed over 100 clothing items, which were sold to community members to raise funds for Lurie Children’s Hospital
- Collaborated with team members to plan events, manage outreach, and ensure meaningful community impact
Education
High School Diploma -
Latin School of Chicago
Chicago, IL06-2025
Skills
- Creative problem-solving
- Sewing and design
- Leadership
- Public Speaking
- Event and fundraiser organization
- Writing and communication
- Critical Thinking
- Sales and retail operations
Timeline
Online Shop Owner
Self Employed
05.2025 - Current
Creative Director
Latin For Lurie
08.2022 - 06.2025
Junior Associate
Frankies on the Park
01.2022 - 08.2025
High School Diploma -
Latin School of Chicago
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