Zoe Jackson
Bluffton ,SC
Summary
Motivated and detail-oriented property management professional with experience in leasing, resident relations, rent delinquency management, and resident event coordination. Skilled in building strong relationships with prospective and current residents, supporting leasing operations, and maintaining resident satisfaction. Experienced in navigating property ownership transitions and adapting to changing operational needs. Committed to delivering excellent customer service while supporting occupancy goals and overall community success.
Overview
4
4
years of professional experience
Work History
Leasing Specialist
Greystar Property Management- One Hampton Lake
Bluffton, South Carolina
02.2026 - Current
- Guided potential residents through properties, highlighting unique selling points and community benefits to enhance their leasing experience.
- Supported engaging property tours by presenting amenities and features to prospective tenants.
- Processed rental applications and lease documents with accurate Greystar property systems.
- Supported resident renewals and move-in paperwork for Greystar apartment homes.
- Maintained open communication with clients by promptly answering inquiries and resolving concerns to foster trust.
- Built strong client relationships that supported trust and improved customer satisfaction.
- Followed up with prospects through calls, emails, and leasing appointments.
- Contributed to marketing strategies aimed at increasing revenue through targeted initiatives.
Leasing Specialist/Assistant Manager
Audubon- The Cooper Apartments
Chalreston , SC
04.2025 - 02.2026
- Led property showings, showcasing features and benefits to engage prospective tenants and enhance leasing opportunities.
- Facilitated tenant application process, ensuring accurate and complete documentation to streamline approvals.
- Reviewed applications thoroughly, verifying information to expedite the approval process.
- Monitored rent delinquency and followed up with residents on outstanding balances, supporting timely rent collection to uphold financial performance.
- Planned and coordinated resident events to increase community engagement, strengthen resident relationships, and improve resident retention.
- Supported leasing operations and resident relations throughout a property sale and ownership transition, ensuring continuity of service
Leasing Specialist
RAM Partners
Summerville, South Carolina
04.2023 - 04.2025
- Developed and implemented targeted marketing strategies, successfully attracting prospective tenants and enhancing property appeal.
- Advertised vacant units through multiple marketing channels, including print media, online listings, and social media posts.
- Created promotional materials and online listings to enhance property visibility.
- Engaged prospective tenants by providing property information and addressing inquiries, contributing to informed decision-making.
- Addressed tenant inquiries promptly, ensuring high satisfaction levels and fostering trust within the community.
- Resolved tenant concerns efficiently, fostering positive relationships within the community.
Education
High School Diploma -
HalfMoon Homeschool
06-2022
Skills
- Lease administration
- Rental applications
- Lease documentation
- Property systems
- Rent collection management
- Property marketing
- Tenant relations
- Resident retention
- Customer service
- Attention to detail
- Conflict resolution
- Relationship building
Timeline
Leasing Specialist
Greystar Property Management- One Hampton Lake
02.2026 - Current
Leasing Specialist/Assistant Manager
Audubon- The Cooper Apartments
04.2025 - 02.2026
Leasing Specialist
RAM Partners
04.2023 - 04.2025
High School Diploma -
HalfMoon Homeschool