Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Johnson

Lauderhill,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Targeted Case Manager

Chrysalis Health
01.2024 - Current
  • Enhanced client well-being by developing personalized case management plans.
  • Improved service delivery for clients through regular communication with multidisciplinary teams.
  • Monitored and tracked client progress, adjusting case plans as needed to achieve desired outcomes.
  • Established rapport with diverse client populations by demonstrating empathy and cultural competency in all interactions.

Mentor Volunteer

Big Brothers Big Sisters Of America
09.2022 - Current
  • Demonstrated positive social skills to build healthy relationships.
  • Coordinated activities providing safety requirements for participation.
  • Provided positive role modeling for youngsters through dress and personal behavior.
  • Provided guidance and support to participants to promote memorable experiences.

Assistant Manager

Public Storage
02.2021 - Current
  • Executes evictions and moves out
  • Keeps records and creates regular reports
  • Record keeping and documentation
  • Worked with organizational executives to ensure that training aligns with overall business goals
  • Analyzed customer feedback and provided strategic direction to continuously improve the overall rating
  • Prepare communications, such as emails, invoices, reports, and other correspondence.

Social Worker Intern

Pace Center for Girls
08.2023 - 12.2023
  • Handling case management
  • Advocate for their clients
  • Monitor clients' progress and maintain case files
  • Assessing clients and gathering relevant information
  • Providing counseling and therapy services to individuals, families, and groups.

Education

Associate - Arts

Broward College
Davie, FL

Bachelor of Social Work -

Florida Atlantic University
Boca Raton, FL

Skills

  • Goal Setting
  • Time Management
  • Critical Thinking
  • Active Listening
  • Ethical Decision-Making

Timeline

Targeted Case Manager

Chrysalis Health
01.2024 - Current

Social Worker Intern

Pace Center for Girls
08.2023 - 12.2023

Mentor Volunteer

Big Brothers Big Sisters Of America
09.2022 - Current

Assistant Manager

Public Storage
02.2021 - Current

Associate - Arts

Broward College

Bachelor of Social Work -

Florida Atlantic University

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