Zoe Krajcirovic
VCA Animal Emergency Critical Care
Ranson,WV
7
years of professional experience
Compassionate and dedicated Veterinary Assistant with five years of experience providing exceptional patient care and client service in small animal practice. Skilled in animal restraint, laboratory procedures, patient monitoring, and client communication. Actively pursuing higher education to support the physical and emotional well-being of animals while contributing to high-quality veterinary care.
Work History
Patient Care Coordinator
1 Year- Assists veterinarians with medical record entries using “SOAP” format and develops patient discharge instructions.
- Acts as liaison between clients and medical staff, providing a warm, professional atmosphere either in person, over the phone, or via email or text.
- Accurately charges for services rendered for both outpatients and hospitalized patients, and generates and presents financial medical care plans to clients.
- Addresses client inquiries and helps resolve any concerns or complaints effectively.
- Coordinates patient consults and care between the services at The Life Centre.
Veterinary Assistant Supervisor
4 Years- Trains and develops staff across various roles to enhance workflow efficiency.
- Modifies and updates systems and procedures to better service clients, patients, the practice, and team.
- Participates in management conversations and meetings on how to best improve patient care and client experience.
- Enforces high standards to maintain effective business operations.
- Enhances Veterinary Assistant role by actively engaging in client interactions and supporting team operations.
Veterinary Assistant
1 Year 2 Months- Assisted Veterinarians and Technicians with animal examinations, sample collections, and imaging using safe, efficient, and compassionate restraint.
- Operated and trained team members on proper use of IDEXX and Antech machines for accurate bloodwork and sample analysis.
- Created a hygienic and well-stocked hospital environment for optimal patient care.
- Monitored hospitalized patients and communicated changes in behavior, appearance, and eliminations to veterinarians for timely care.
Associate Lead with Keys
2 Years 1 Month- Adapted to various management roles leveraging expertise in merchandising, animal care, pet grooming, and customer service.
- Maintained physical and mental wellbeing of animals by providing proper diet and ensuring daily habitat cleanliness.
- Informed pet parents on specific care requirements for each animal, enhancing understanding of temperament, compatibility, and habitat needs.
- Provided medication to sick animals according to veterinarian guidelines.
Education
Associate of Applied Science - Veterinary Technology
- Presidential Scholar (Fall 2025-Present)
Bachelor of Science - Environmental Biology
Skills
Committed to enhancing animal welfare
Detail-oriented task management
Adaptable learner
Seamless integration in diverse settings
Effective interpersonal abilities
Leadership experience across various roles
Critical thinking skills
Medical record-keeping
Timeline
Patient Care Coordinator
VCA Animal Emergency Critical Care
2025.08 - CurrentRead More
Veterinary Assistant Supervisor
VCA Animal Emergency Critical Care
2022.08 - CurrentRead More
Veterinary Assistant
VCA Animal Emergency Critical Care
2021.06 - 2022.08Read More
Associate Lead with Keys
PetSmart
2019.05 - 2021.06Read More
Northern Virginia Community College
Associate of Applied Science from Veterinary Technology
Read More
Radford University
Bachelor of Science from Environmental Biology
Read More