Summary
Overview
Work History
Education
Skills
Photography
Traveling
Languages
Timeline
Generic

Zoe MacKenzie

Media,PA

Summary

Proven team collaborator and efficient time manager, I enhanced customer satisfaction at A Taste Of Britain by streamlining cleaning processes and maintaining high standards of dining area organization. At MOD Pizza, my leadership as Squad Leader improved team morale and operational productivity, showcasing my ability to adapt and excel in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Busser

A Taste Of Britain
04.2024 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.

Line Worker and Server

Qudoba
04.2024 - Current
  • Improved production efficiency by mastering the use of various tools and machinery required for Line Worker tasks.
  • Delivered exceptional customer service as a Server, leading to increased guest satisfaction and repeat business.
  • Successfully met tight deadlines by efficiently coordinating with team members to ensure timely completion of tasks in a high-pressure environment.
  • Assisted management in maintaining inventory levels, reducing waste and optimizing overall restaurant operations.
  • Collaborated with team members to troubleshoot issues, ensuring minimal downtime and optimal productivity.

Squad Leader

MOD Pizza
07.2021 - 01.2024
  • Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
  • Conducted thorough after-action reviews following each operation to identify areas for improvement and implement necessary changes.
  • Maintained high morale within the squad by fostering a positive and supportive work environment.
  • Adapted quickly to changing conditions on the battlefield, allowing the squad to maintain focus on primary objectives without being distracted by unforeseen challenges.

Education

Bachelor of Arts - International Studies And Sociology

University of Pittsburgh
Pittsburgh, PA
04.2027

High School Diploma -

Penncrest High School
Media, PA
06.2023

Skills

  • Time Management
  • Cleaning and sanitizing
  • Table Bussing
  • Team Collaboration

Photography

I often go outside and take the time to photograph the environment around me. Whenever I leave the house, I always take my

Traveling

I think it's really important to travel as it invites different perspectives into your life. This summer, for instance, I went to California for the first time. It was truly gorgeous, as I've never seen mountains like that! In addition, I've never been to the West Coast, other than Vegas. I was able to see all sorts of new environments, both in the city and in the mountains!

Languages

French
Full Professional
French
Full Professional

Timeline

Busser

A Taste Of Britain
04.2024 - Current

Line Worker and Server

Qudoba
04.2024 - Current

Squad Leader

MOD Pizza
07.2021 - 01.2024

Bachelor of Arts - International Studies And Sociology

University of Pittsburgh

High School Diploma -

Penncrest High School

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Zoe MacKenzie