Zoe Nichols
Pizza Hut
CLERMONT,FL
5
years of professional experience
I started at Pizza Hut in 2021 at 17, I was a Customer Service Rep (CSR) and Team Trainer (TMT) for 2.5 at the Montverde location, I then worked my way up and held the position of Shift Lead for a year at our Clermont location, whilst also helping out multiple locations when needed, shortly after I was promoted up to Assistant Manager (AM) a position I held for 6 months till I was promoted to Restaurant General Manager (RGM) at our Groveland location which I've held for about a year and still run currently.
Work History
RGM
5 Years 1 Month- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma
Skills
Customer service
Problem-solving
Excellent communication
Teamwork and collaboration
Time management
Flexible and adaptable
Inventory management
Dependable and responsible
Critical thinking
Calm under pressure
Active listening
Positive demeanor
Timeline
RGM
Pizza Hut
07.2021 - CurrentRead More
Home School
High School Diploma
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