Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Extracurricular activities
Timeline
Hi, I’m

Zoe Ortiz

Davie,FL

Summary

Friendly and approachable, with strong organizational and multitasking skills. Possesses foundational knowledge in administrative tasks and proficient in using office software applications. Committed to supporting team and enhancing overall efficiency through effective communication and problem-solving abilities.

Overview

4
years of professional experience
1
Certification

Work History

River Edge Pizza Kitchen

Restaurant Worker
06.2025 - 10.2025

Job overview

  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Streamlined communication between front-of-house and back-of-house teams for smoother operations during busy shifts.
  • Greeted customers at front counter to answer questions and input meal orders into the system.

Kol Dorot

Daycare Assistant
01.2022 - 09.2025

Job overview

  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Provided after-school care assistance to monitor children and assist the teacher.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
  • Kept children between ages of 2 and 6 safe and secure with vigilant oversight.

Grace Notes

Volunteer
12.2022 - 06.2025

Job overview

  • Provided senior citizens in our communities with musical entertainment, as well as quality time.
  • Assisted with special events and programs.
  • Represented the organization positively and professionally while providing community with much-needed services.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Secretary from 2024 to 2025

IMP Studios

Intern
09.2024 - 01.2025

Job overview

  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Filled out files, spreadsheets, and contact information.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Boosted social media engagement through creative content creation.
  • Gained hands-on experience in various software programs, setting up sound systems and band equipment.

Education

Florida International University
Miami, FL

BBA from Marketing
05-2029

Skills

  • Organizational skills
  • Effective communication
  • Cleaning and sanitizing
  • Multitasking Abilities
  • Teamwork and collaboration
  • Social media design
  • Adobe creative suite
  • Attention to detail
  • Customer service

Accomplishments

  • Living Hope Church Youth Group Praise Leader and Founder (2023-2025)
  • Co-director of River Dell High School Drama Club (2025)
  • Vice President of Spanish Honors Society (2024-2025)
  • Signed under Innovative artists (2023-2024)

Certification

  • New Jersey Seal of Biliteracy in Spanish (2025)
  • Global seal of Biliteracy in Spanish (2024)
  • Certificate of Acting and Theater from Rybin Talent Management (2023)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Extracurricular activities

High School Drama Club (Lead in 2 musicals/Co-Director), High School Girls Tennis (Top JV / Manager), Spanish Honors Society (Vice President), and Fine Arts Course (Drawing and Painting)


Timeline

Restaurant Worker

River Edge Pizza Kitchen
06.2025 - 10.2025

Intern

IMP Studios
09.2024 - 01.2025

Volunteer

Grace Notes
12.2022 - 06.2025

Daycare Assistant

Kol Dorot
01.2022 - 09.2025

Florida International University

BBA from Marketing

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