Zoe Pena
The Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Dig Inn
Manhattan, NY
06.2024 - 10.2024
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
Line Cook
Red Lobster
01.2023 - 06.2024
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Cooked multiple orders simultaneously during busy periods.
Deck Supervisor
Goldfish Swim School
01.2022
- Assisted in recruiting qualified personnel as needed based on job requirements.
- Prepared reports detailing progress made on various tasks or initiatives undertaken by the deck department.
- Inspected completed jobs for conformance to specifications before final delivery.
- Updated daily logs and submitted timely reports of team activities and materials usage.
Deck Supervisor/Lifeguard
New Rochelle Aquatic Club
01.2019
- Assisted with training new personnel in safe working practices as well as use of tools and equipment.
- Resolved customer complaints promptly while ensuring their satisfaction with services provided.
- Monitored employee attendance patterns to ensure adherence to company policies regarding punctuality and time off requests.
Education
High School Diploma -
New Rochelle High School
01.2022
Environmental Studies
Manhattan University
The Bronx, NY01.2021
Some College (No Degree) - Environmental Science
SUNY Buffalo State
Buffalo, NYSkills
- Workload Management
- Food safety knowledge
- Team Coordination
- Quality Control
- Food presentation
- Server Communication
- Effective prioritization
- Professional Attitude
- Highly motivated
Certification
Licensed bartender with ATAP through ABC Bartending School
- Gained knowledge over 100+ cocktails
- Was taught how to properly cut fruit and pair garnishes
- Learned how to serve alcohol with care and attentiveness, and superior manners and strategies aimed at providing a remarkable experience.
Interests
Environmentalism, Mixology, Reading & Writing, History
Timeline
Server
Dig Inn
06.2024 - 10.2024
Line Cook
Red Lobster
01.2023 - 06.2024
Deck Supervisor
Goldfish Swim School
01.2022
Deck Supervisor/Lifeguard
New Rochelle Aquatic Club
01.2019
High School Diploma -
New Rochelle High School
Environmental Studies
Manhattan University
Some College (No Degree) - Environmental Science
SUNY Buffalo State
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