ZOE REYES
Bronx,NY
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dependable team player with great communication and organizational skills. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
1
1
year of professional experience
Work History
Retail Sales Representative
T-Mobile
02.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Utilized upselling techniques to promote additional products and increase sales.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Increased sales and customer satisfaction through personalized servicing.
Retail Sales Associate
Marilyn's New York
07.2022 - 10.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products. While maintaining clean sales floor.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Gramercy High School
New York, NY06.2022
Skills
- Attentive to detail
- Goal orientated
- Self-motivated
- Task prioritization
- Problem-solving
- Technical skills
- Exceeding Customer Expectations
- Product Promotion
- Time Management
Timeline
Retail Sales Representative
T-Mobile
02.2023 - Current
Retail Sales Associate
Marilyn's New York
07.2022 - 10.2022
High School Diploma -
Gramercy High School
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