Zoe Richard
Rayne,LA
Summary
Dynamic and adaptable professional with a proven track record at Ulta, enhancing customer satisfaction through expert advice on product usage and efficient service. Excelled in high-pressure environments across roles, demonstrating exceptional organizational skills and a commitment to excellence. Skilled in customer service, multitasking, and time management.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Ulta
Lafayette, LA
12.2023 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments, entering sales in register for prompt customer service.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Waitress
Deanos
Lafayette, LA
07.2023 - 06.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bartender
Pj’s Grill
Crowley, LA
03.2022 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
Esthetician License -
Blue Cliff College
Lafayette, LA07.2024
Skills
- Customer Service
- Organization and Multitasking
- Flexibility and Adaptability
Timeline
Beauty Advisor
Ulta
12.2023 - Current
Waitress
Deanos
07.2023 - 06.2024
Bartender
Pj’s Grill
03.2022 - 07.2023
Esthetician License -
Blue Cliff College