Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Robertson

Sherman Oaks,CA

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

8
8
years of professional experience

Work History

Bartender

Levy Restaurants
09.2018 - 10.2023
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes in premium lounge during sports games, concerts, and special events.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender

Delaware North Sportservice
03.2019 - 09.2023
  • Served high customer volumes during baseball games, concerts, and special events.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Increased personal sales by 15% during 2023 season

Guest Experience Specialist

Unleashed By Petco
03.2018 - 08.2018
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
  • Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.

Server

Giuseppe Fine Catering
02.2016 - 09.2016
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Education

Bachelor of Science - Biochemistry

San Diego Mesa College
San Diego, CA
06.2025

Skills

  • Hospitality Service Expertise
  • Marketing and Sales
  • Bar Operations Management
  • Liquor, beer and wine knowledge
  • Responsible alcohol service
  • Staff Management
  • New hire training

Timeline

Bartender

Delaware North Sportservice
03.2019 - 09.2023

Bartender

Levy Restaurants
09.2018 - 10.2023

Guest Experience Specialist

Unleashed By Petco
03.2018 - 08.2018

Server

Giuseppe Fine Catering
02.2016 - 09.2016

Bachelor of Science - Biochemistry

San Diego Mesa College

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Zoe Robertson