ZOE SCHULTE
Pittsburgh,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Certified Veterinary Technician
BluePearl Pet Hospital
10.2022 - 08.2023
- Provided exceptional patient care and assisted veterinarians with medical procedures and exams to ensure the health and well-being of animals
- Assisted in the development and implementation of new protocols and procedures to improve patient care and efficiency within the hospital
- Maintained accurate and up-to-date medical records for all patients
- Collaborated with the veterinary team to provide education and training to clients regarding pet care and treatments
Front Desk Sales Associate
Mecka Fitness
06.2021 - 10.2022
- Provided exceptional customer service by addressing member inquiries, concerns, and complaints in a professional and timely manner
- Assisted in the development and implementation of new customer service strategies to improve member satisfaction and retention rates
- Collaborated with the marketing team to develop and implement promotional campaigns to attract new members and increase sales revenue
- Provided front desk support to gym members and guests, including checking in members, answering phone calls, and assisting with inquiries and concerns.
Animal Care Specialist
University of Pittsburgh
09.2020 - 05.2021
- Ensured the well-being and safety of animals in accordance with established protocols
- Monitored animal behavior and health, and reported any changes or concerns
Customer Service/Sales Representative
Level Red Boxing
05.2020 - 09.2020
- Developed and maintained relationships with customers to ensure customer satisfaction and retention
- Ensured customer satisfaction by promptly resolving issues and providing exceptional service
- Identified and pursued new sales opportunities to increase customer base and revenue
Customer Service/Sales Representative
Red Boxing
11.2019 - 05.2020
- Provided exceptional customer service to ensure a positive experience for all customers
- Assisted customers with inquiries and resolved any issues or concerns
- Promoted company products and services to meet sales targets
Education
Associates - Specialized Technology
The Vet Tech Institute
Pittsburgh, PABachelors - Biology
Penn State Erie, The Behrend College
Erie, PASkills
- Managing Multiple Tasks
- Schedule Mastery
- Customer Relations
- Customer Account Management
- Problem-Solving Ability
- Research
- Prioritization
Timeline
Certified Veterinary Technician
BluePearl Pet Hospital
10.2022 - 08.2023
Front Desk Sales Associate
Mecka Fitness
06.2021 - 10.2022
Animal Care Specialist
University of Pittsburgh
09.2020 - 05.2021
Customer Service/Sales Representative
Level Red Boxing
05.2020 - 09.2020
Customer Service/Sales Representative
Red Boxing
11.2019 - 05.2020
Associates - Specialized Technology
The Vet Tech Institute
Bachelors - Biology
Penn State Erie, The Behrend College
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