Zoe Shay
Albany,MN
Summary
Customer-focused Barista Shift Lead known for high productivity and efficient task completion. Possess specialized skills in inventory management and team leadership. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive customer experiences.
Also volunteer and work experience in many other fields including bartending, serving, stocking, event setup/take down, and truck driving.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Barista Shift Lead
Target Starbucks
Saint Cloud, Minnesota
2023.03 - Current
- Supervised daily operations and ensured efficient workflow among team members.
- Trained new baristas on beverage preparation and customer service standards.
- Managed inventory levels and placed orders for necessary supplies and ingredients.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Fulfillment Associate
Target
Saint Cloud, Minnesota
2021.08 - 2023.03
- Processed customer orders efficiently to ensure timely fulfillment.
- Assisted in training new associates on fulfillment procedures and safety protocols.
- Packaged merchandise securely to meet shipping standards and customer expectations.
Clothing Sales Associate
Fleet Farm
Saint Cloud, Minnesota
2020.10 - 2021.08
- Assisted customers in selecting clothing and accessories for various activities.
- Maintained organized displays and ensured merchandise was well-stocked and appealing.
- Processed transactions efficiently using point-of-sale systems and cash registers.
- Provided product knowledge to customers, addressing inquiries about features and benefits.
- Answered phone calls from customers regarding inquiries about products or services offered by the store.
Education
Albany Area High School
Albany , MNSkills
- Customer service
- Inventory management
- Team leadership
- Staff training
- Order fulfillment
- Problem solving
- Time management
- Effective communication
- Attention to detail
- Teardown experience
- Equipment operation
- Shipment unpacking
- Packaging and labeling
Timeline
Barista Shift Lead
Target Starbucks
2023.03 - Current
Fulfillment Associate
Target
2021.08 - 2023.03
Clothing Sales Associate
Fleet Farm
2020.10 - 2021.08
Albany Area High School