Zoe Shuford
Hickory,NC
Summary
Detail-oriented professional with experience in fast-paced coffee shop operations and childcare. Skilled in cash handling, time management, and effective communication. Eager to leverage expertise to enhance customer satisfaction and maintain a nurturing environment for children.
Overview
5
5
years of professional experience
Work History
Barista/Cashier
Waterbean Coffee
Hickory, NC
11.2024 - 07.2026
- Prepared and served various coffee beverages to customer specifications.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and provided product recommendations.
- Monitored inventory levels and restocked supplies as needed throughout shifts.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Handled customer inquiries and resolved issues in a professional manner.
- Ordered and received supplies to restock beverage items.
- Stocked customer service stations with paper products or beverage preparation items.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
Childcare Provider
Baby Sitting
Hickory, North Carolina
06.2021 - 08.2024
- Supervised children's activities to ensure safety and engagement.
- Planned age-appropriate educational games and crafts for skill development.
- Maintained a clean and organized play environment for children.
- Communicated effectively with parents about children's daily activities.
- Administered basic first aid when necessary to ensure child well-being.
- Assisted in developing routines that promote social skills among children.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
Education
High School Diploma -
Challenger Early College High School
Hickory, NC05-2021
Skills
- Coffee preparation
- Cash handling
- Customer transactions
- Menu knowledge
- Problem solving
- Time management
- Organizational skills
- Customer service,
- Communication skills,
- Computer literacy
- Feedback reception
- Menu memorization
Timeline
Barista/Cashier
Waterbean Coffee
11.2024 - 07.2026
Childcare Provider
Baby Sitting
06.2021 - 08.2024
High School Diploma -
Challenger Early College High School