Clea Harper
Charlotte,NC
Summary
Motivated Exercise Science student with extensive experience in fast-paced customer service roles across hospitality and veterinary environments. Demonstrates a strong work ethic, adaptability, and problem-solving abilities, ensuring exceptional service and team collaboration while maintaining organization and professionalism.
Overview
6
6
years of professional experience
Work History
Barista/Cashier
Salted Melon Market & Eatery
Charlotte, NC
09.2025 - 04.2026
- Delivered exceptional customer service in fast-paced café and restaurant environment by managing front-of-house responsibilities
- Provided exceptional customer service and resolved customer inquiries promptly.
- Operated point-of-sale (POS) system with accurate cash handling to enhance customer satisfaction.
- Prepared high-quality beverages according to established recipes and customer preferences.
- Collaborated with team members to ensure efficient service and foster a positive dining experience during high-volume shifts.
- Maintained cleanliness and organization of workstations and dining areas.
Barista/Cashier
Chatham Perk
Chatham, MA
05.2025 - 08.2025
- Prepared a wide variety of coffee and espresso beverages, including lattes, cappuccinos, cold brew, and specialty drinks, while providing exceptional customer service in a fast-paced café environment.
- Greeted customers and took accurate orders to foster a welcoming atmosphere while operating espresso machines and grinders safely.
- Restocked inventory to ensure product availability and collaborated with team members for smooth daily operations.
Receptionist
Millis Animal Hospital
Millis, MA
01.2020 - 01.2024
- Managed high volume of phone calls, scheduled appointments, directed client inquiries, maintained organized patient records, and supported daily administrative operations to enhance clinic efficiency.
- Coordinated communication between veterinary staff and clients, maintaining organized front desk to facilitate smooth clinic operations.
- Provided compassionate and professional customer service by greeting clients and patients, creating a welcoming first impression in a busy veterinary practice.
Education
Bachelor of Science - Exercise Science
University of North Carolina At Charlotte
Charlotte, NC07-2026
Bachelor of Science - Exercise Science
Shepherd University
Shepherdstown, WV05-2025
Skills
- Customer Service
- POS systems
- Coffee preparation
- Food service
- Team Collaboration
- Communication
- Time Management
- Multitasking
- Organization
- Adaptability
- Problem Solving
- Inventory Management
- Administrative Support
- Telephone operations
- Microsoft Office
Timeline
Barista/Cashier
Salted Melon Market & Eatery
09.2025 - 04.2026
Barista/Cashier
Chatham Perk
05.2025 - 08.2025
Receptionist
Millis Animal Hospital
01.2020 - 01.2024
Bachelor of Science - Exercise Science
University of North Carolina At Charlotte
Bachelor of Science - Exercise Science
Shepherd University