Jadyn Arian Anhalt
Huntington Beach
Summary
Customer Service Representative with proven expertise in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista/Cashier
Feng Cha Teahouse
Costa Mesa
04.2024 - Current
- Operates register and processes orders
- Promotes products to maximize upselling opportunities
- Manages inventory.
- Performs opening and closing tasks
- Crafts beverages and assembles goods
- Buses and cleans tables.
- Sliced fruits, vegetables and meats for use in food service.
- Created complex, hand-crafted beverages based upon customer preferences.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Front Desk Associate
Hand & Stone Massage and Facial Spa
Huntington Beach
01.2024 - 06.2024
- Receives and manages calls
- Manages opening and closing duties.
- Coordinated appointment bookings to optimize workflow and service delivery.
- Facilitates smooth check-in, check-out, and payment operations.
- Manages product and membership sales
- Oversees scheduling
- Wrote and maintained incident reports, daily activity logs, and other documents as requested by management.
- Updated guest profiles in computer system as necessary following any changes or modifications made during reservation process.
- Managed customer complaints and rectified issues to complete satisfaction.
- Maintained daily records of all transactions, including payments and cancellations.
Sales Associate
Bearfruit Jewelry
Huntington Beach
11.2022 - 03.2023
- Enhanced customer interactions to promote enjoyable shopping experiences
- Executed sales strategies to enhance revenue generation
- Managed shop operations by opening, closing, and maintaining cleanliness as required
- Performed inventory checks and facilitated restocking processes.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Answered incoming telephone calls to provide store, products and services information.
- Answered customer inquiries regarding product features, pricing, and availability.
- Reconciled daily sales receipts with total sales at end of shift.
- Monitored sales floor activity to identify opportunities to increase sales volume.
Sales/Cashier & Beauty Consultant
One Stop Beauty Supply & Salon
Huntington Beach
02.2022 - 02.2023
- Provided excellent customer service by being knowledgeable about store products and services.
- Provided personalized recommendations for customers.
- Managed cash register operations.
- Took inventory and stocked product on shelves
- Closed up shop and cleaned at the end of shift
- Handled incoming calls
- Stocked shelves with new merchandise when needed.
- Recommended, selected and helped locate or obtained merchandise based on customer needs and desires.
Costume Designer
APA
Huntington Beach
08.2019 - 09.2021
- Assisted with costume design, production, and changes for school performances.
- Did hair, makeup, and quick changes for actors in the shows.
- Was in charge of a group of people and worked closely with, taught, and directed them.
- Catered to the actors' and directors' needs and strived to please them.
- Worked behind the scenes and oversaw everything, making sure it ran smoothly.
- Put away the costumes, cleaned them, and locked them up.
- Conducted research, data sheets, and budgeting for each show and raised money to add to our budget in order to have more resources.
Non-Profit Volunteer
Women's Journey Foundation
Costa Mesa
04.2016 - 08.2019
- Volunteered on multiple occasions for this non-profit organization.
- Helped with planning events for women's history, girls' self-esteem programs, and fundraisers.
- Helped market, distribute flyers, set up the room, and held roles in performances.
Babysitter
self-employed
Huntington Beach
02.2016 - 08.2019
- Provided a welcoming, child-friendly environment, which encouraged social and emotional development
- Supervised and ensured toddler's, infant's and children's safety
- Market & scheduling
Education
Graduate Certificate - Esthetics
Golden West College
Huntington Beach, CA12-2024
Skills
- Customer service
- Sales expertise
- Client consultation
- Workflow management
- Adaptability
- Problem-solving
- Customer satisfaction
- Positive attitude
- Flexible schedule
- Upselling techniques
- Attention to detail
- Skin care techniques
- Makeup application
- Team collaboration
- Up-selling
- Food serving and preparation
- Detail-oriented
- Hospitality service expertise
- Exceptional customer service
- Inventory management
- Product knowledge
- Cash handling
Certification
- Esthetician License No. Z 170796, Valid Until: 03/31/2027
- CPR Certified
- Food Handlers Certificate
Languages
Spanish
Limited
English
Professional
Affiliations
- Volunteer at Women's Journey Foundation
References
References available upon request.
Timeline
Barista/Cashier
Feng Cha Teahouse
04.2024 - Current
Front Desk Associate
Hand & Stone Massage and Facial Spa
01.2024 - 06.2024
Sales Associate
Bearfruit Jewelry
11.2022 - 03.2023
Sales/Cashier & Beauty Consultant
One Stop Beauty Supply & Salon
02.2022 - 02.2023
Costume Designer
APA
08.2019 - 09.2021
Non-Profit Volunteer
Women's Journey Foundation
04.2016 - 08.2019
Babysitter
self-employed
02.2016 - 08.2019
Graduate Certificate - Esthetics
Golden West College
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