Zoe Smith

• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orderes
• Trained new staff on bar procedures, cocktail recipes, and customer service standards
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Educated customers on drink options, making personalized recommendations based on preferences

-Overnight shifts to monitor subjects while asleep

-Operate and oversee computers and EEG readings for data collection

-Assist with preparing subjects for sleep

-Assist with clean-up and administering cognitive tasks to participants in the mornings

-Collaborate and meet with peers to discuss relevant research

-Experience with scoring and cleaning data

-Completed thirty-hour crisis counselor certification training

-Listen empathetically and support texters to move them from a state of crisis to a calm, safe place

-validate and assist texters to create a safety/coping plan for after the conversation

-complete risk and safety assessments for each texter

-Completed several mental health and workplace related trainings

-Attended unit meetings regarding child placements and placement quality

-Reviewed resources relating to mental health and the foster care system

-Met and made connections with other professionals in the field

-Assisted with creating and sorting hanging files

-Practiced assigned levels and reviewing CANS and QRTP assessments