Zoe Sorenson
Sugar Grove,IL
Summary
Adept at enhancing office efficiencies and improving time management as demonstrated at Kane Kounty Farm Bureau, I excel in data entry and fostering positive client relations. Leveraging strong problem-solving skills and a resourceful attitude, I've significantly contributed to creating a supportive and efficient work environment, prioritizing customer service and organizational excellence.
Overview
2
2
years of professional experience
Work History
Office Assistant
Kane Kounty Farm Bueru
05.2024 - 12.2024
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Life Guarding
Fox Valley Park District
05.2023 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Attentively monitored swimmers to identify distress.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Upheld hygiene standards in pool and surrounding area.
- Prevented accidents through regular equipment inspections and maintenance.
- Scanned main areas to monitor for any safety risks.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Education
High School Diploma -
Kaneland Highschool
Elburn, IL05-2024
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Organizing and categorizing
- Resourceful
- Prioritizing work
Timeline
Office Assistant
Kane Kounty Farm Bueru
05.2024 - 12.2024
Life Guarding
Fox Valley Park District
05.2023 - 09.2024
High School Diploma -
Kaneland Highschool
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