Zoe Suwanski
Murfreesboro,Tennessee
Summary
Dedicated employee with expertise in customer service, leadership, and multitasking. Proven track record of delivering exceptional service to guests. Open to full-time or part-time opportunities with flexible availability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Sam's Sports Grill
Murfreesboro, Tennessee
05.2025 - Current
- Cultivate memorable and positive experiences to encourage guest return.
- Acknowledged tables within 30 seconds to emphasize their importance.
- Memorize the table layout to enable prompt food delivery from the expo line to the table.
- Comprehend food and drink menu including daily specials to address guest inquiries effectively
- Utilize POS system Aloha to accurately manage guest requests and execute payment following experience conclusion
- Maintain cleanliness of section while ensuring silverware, salt, pepper, and sugar remain stocked.
- Provided excellent customer service in fast-paced dining environment.
- Performed closing responsibilities to facilitate organized, clean opening
Server
Champy's Famous Fried Chicken
Murfreesboro, Tennessee
03.2024 - 08.2024
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in setting up and breaking down dining space for events.
- Handled cash and card transactions, and processed payments effectively through the POS system.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Optimized processes for efficient restaurant opening and closing
Server Assistant
Pub 47
Huntley, IL
08.2019 - 02.2020
- Maintain clean and stocked tables ready for upcoming guests
- Roll silverware to ensure availability when needed
- Deliver food from expo line to table
- assign guests to appropriate sections based on rotation
Checker
Woodman's Food Market
Carpentersville, IL
08.2021 - 08.2023
- Processed checks, cash, and debit purchases.
- Performed price checks to determine the most accurate pricing for customers.
- Communicated with upset consumers to resolve issues, and notified appropriate management when needed.
- Identified corresponding PLU codes into the POS.
- Restock and organize merchandise.
Education
Bachelor's Degree - Emergency Management And Homeland Security
Middle Tennessee State University
Murfreesboro, TN05-2027
Minor - Aviation
Middle Tennessee State University
Murfreesboro, TN05-2027
High School Diploma -
Huntley High School
Huntley, IL05-2023
Leadership -
Civil Air Patrol
Lake In The Hills, ILSkills
- Interpersonal skills
- Leadership
- Multitasking
- Team collaboration
- Customer service
- Relationship building, conflict resolution
Certification
- TABC Certification
- CPR Certification
References
References available upon request.
Timeline
Server
Sam's Sports Grill
05.2025 - Current
Server
Champy's Famous Fried Chicken
03.2024 - 08.2024
Checker
Woodman's Food Market
08.2021 - 08.2023
Server Assistant
Pub 47
08.2019 - 02.2020
Bachelor's Degree - Emergency Management And Homeland Security
Middle Tennessee State University
Minor - Aviation
Middle Tennessee State University
High School Diploma -
Huntley High School
Leadership -
Civil Air Patrol
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