Zoe Vilardi
Pensacola,FL
Summary
Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
6
6
years of professional experience
Work History
Emergency Department Patient Care Assistant/Unit Secretary
DCH Regional Medical Center
Tuscaloosa, AL
10.2023 - 12.2024
- Supported RNs with patient care tasks and emergent procedures.
- Streamlined overall unit operations for optimal performance.
- Prepared rooms for incoming patients by stocking supplies and ensuring equipment is functioning properly.
- Regulated Pneumatic Tube Systems.
- Monitored trauma, stroke, cardiac, and sepsis alerts, and patient vitals.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Reviewed medical records, communicated department-wide announcements, and coordinated care with charge/flow nurses.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
Emergency Department Care Coordinator
RELIAS Healthcare
Tuscaloosa, AL
06.2020 - 12.2023
- Co-managed care documentation for emergency physicians at DCH.
- Facilitated communication between physicians, transport services, nursing staff, respiratory staff, patients and families.
- Restocked medical equipment promptly and efficiently.
- Informed parties about necessary updates during the care process.
- Fulfilled requests for navigating external medical documents and coordinating with other facilities.
- Ensured compliance with state regulations related to healthcare service provision.
Emergency Department Scribe
ScribeAmerica
01.2019 - 04.2020
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Verified insurance information prior to initiating any treatments or tests ordered by attending physician.
- Participated in quality improvement initiatives aimed at optimizing workflow processes within the ED environment.
- Monitored patient flow by tracking patients throughout their visit to the emergency department.
Education
Bachelor of Science - Psychology & History
The University of Alabama
Honors College05.2019
Skills
- Assistance With ADLs
- Understanding of Organizational Standards
- Database Management
- Healthcare Process Improvement
- Health Education Support
- Verbal and written communication
- OSHA Compliance Expertise
- Proficient in Monitoring Tools
- Documentation Management
- Patient Safety Protocols
Accomplishments
- Honors College at University of Alabama
Timeline
Emergency Department Patient Care Assistant/Unit Secretary
DCH Regional Medical Center
10.2023 - 12.2024
Emergency Department Care Coordinator
RELIAS Healthcare
06.2020 - 12.2023
Emergency Department Scribe
ScribeAmerica
01.2019 - 04.2020
Bachelor of Science - Psychology & History
The University of Alabama
Similar Profiles
Beckham PalmerBeckham Palmer
Registered Nurse at DCH Regional Medical CenterRegistered Nurse at DCH Regional Medical Center
Falisha WynneFalisha Wynne
Contract Specialist Manager at DCH Regional Medical CenterContract Specialist Manager at DCH Regional Medical Center
Simone PattonSimone Patton
Patient Care Assistant at DCH Regional Medical CenterPatient Care Assistant at DCH Regional Medical Center