Zoe Viscarra
Surprise,AZ
Summary
Dedicated professional in the medical field, currently gaining hands-on experience at a hospital while pursuing a degree in Medicine. Demonstrates strong leadership and organizational problem-solving abilities, complemented by advanced supervisory and team-building skills. Proven track record of implementing effective training and monitoring strategies to enhance employee engagement and drive positive outcomes. Committed to leveraging practical experience to contribute to the healthcare sector effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Elevate Trampoline Park
Goodyear, AZ
09.2023 - Current
- Greet and assist guests entering the courts and attractions.
- Explain the jump, attraction areas, and rules for each station.
- Team leads are responsible for running the parks when managers are not present.
- Complete incident reports.
- Maintain a friendly, outgoing personality with our guests and team members.
- Provide guests with a safe, enjoyable experience.
- Completed safe and tills.
- Coached, mentored, and trained team members to improve their job performance.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Scheduled interviews for potential candidates, and conducted reference checks before hiring.
Newborn Hearing Screener
Envision Health Services
Glendale, AZ
01.2022 - Current
- As a newborn hearing screener I have a wide range of responsibilities, which can include, communicating with parents about their child's hearing status after testing is completed providing support for families who have a child with a hearing loss collecting data on children's hearing loss as part of a study
- Managed inventory of supplies necessary for successful completion of newborn hearing screenings.
- Ensured compliance with state laws governing newborn hearing screenings.
- Maintained accurate records of all screenings performed, documenting results promptly.
- Conducted oculomotor, positional, and positioning assessments to ensure precise patient diagnoses.
- Collaborated with other healthcare professionals to ensure that infants receive appropriate interventions when needed.
- Maintained clinical documentation of patient treatments.
- Provided comprehensive follow-up services for infants who failed the initial screening, including scheduling and coordinating diagnostic testing with specialists.
- Maintained confidentiality surrounding patient information at all times.
- Developed relationships with families whose children have been diagnosed with hearing loss, providing support and resources as needed.
Babysitter
01.2016 - 01.2025
- They require me to supervise and take care of two children under the age of 5 years old
- I cooked breakfast, lunch, and dinner, changed when needed, bathed when needed and through this process I learned lots of responsibilities and multitasking
Celebrity Tanning
Surprise, AZ
01.2021 - 01.2024
- Opening the salon, stocking supplies, cleaning beds, advising customers, selling lotion, and balancing a cash drawer are a few duties you can expect to do daily.
- Advised customers, sold lotion, and balanced the cash drawer regularly.
- Managed sales transactions of skincare products efficiently.
Surprise Health and Rehabilitation Center
Surprise, AZ
01.2021 - 01.2022
- I provided hands-on nursing care to patients, residents, clients, and customers in a variety of healthcare settings.
- Facilitated bathing, dressing, and eating for individuals needing assistance.
- Maintained a child-friendly environment.
- Supported the daily activities of clients, including personal hygiene and nourishment.
Host/Server
Luna Pizzeria & Italian Restaurant
Clovis, CA
01.2018 - 07.2020
- As a restaurant host, it includes a wide variety of other tasks.
- I scheduled dining reservations for guests in advance, and as they arrived at the restaurant.
- I often have to make decisions about where a group will sit in the restaurant.
- As a server, I did a lot of preparing restaurant tables with special attention to sanitation and order, attending to customers upon entrance to the restaurant, presenting menus, serving, and helping customers select food and beverages.
- Greeted guests and gathered information to seat groups or place them on the waitlist.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Answered telephone to provide dining information and take reservations.
- Took reservations from patrons by phone or online.
- Supported serving staff, food runners, and bussers to keep dining room presentable and ready for guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
Host/Server
Wolf Lakes Park
Sanger, CA
01.2017 - 02.2018
- Greeting guests, showing attendees their places, entertaining people, providing support to other event workers, and solving any issue that may arise
- Cleaning up bride and grooms rooms when finished
- Also, serving buffet style dinner
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
High School Diploma -
Clovis East High School
Clovis, CA05.2021
Skills
- Communication
- Responsible
- Organization
- Sales techniques
- Safety procedures
- Contract management
- Coaching and mentoring
- Team leadership
- Shift scheduling
- Goal setting
- Customer service
- Revenue management
- Policy implementation
- Decision-making
- Emergency response
- Relationship building
- Policy and procedure development
Certification
- Certified Nursing Assistant
- CPR Certified
- ServSafe Food Handlers
- Arizona Clearance Card
- BLS Certified
Awards
- FFA Greenhand Degree
- FFA Chapter Degree
- FFA State Degree
- 2nd High team Opening and Closing Contest
- Market Swine Proficiency
References
- Jennifer Machado, Elevate Trampoline Park General Manager, 701 N 137th, Goodyear, AZ, 85338, 831-524-2701
- Kendall Jacks, Elevates Trampoline Park, Assistant Manager, 701 N 137th, Goodyear, AZ, 85338, 951-314-6411
- Tricia Pitts, CNA Instructor (RN), 13760 N 93rd Ave, Suite 202, Peoria, AZ 85381, 623-252-7643
- Kim, CNA Instructor (RN), 13760 N 93rd Ave Suite 202, Peoria, AZ, 85381, 602-910-7694
Projects
FFA-SAE Market and Breeding Swine Entrepreneurship, 01/01/17 - 12/31/20, Raised market hogs auctioned at the Big Fresno Fair, learned responsibilities of caring and feeding.
Languages
English
Coursework
- Advanced Floral Design
- Agriculture Biology
- Agriculture Chemistry
- Agriculture Government and Economy
Timeline
Manager
Elevate Trampoline Park
09.2023 - Current
Newborn Hearing Screener
Envision Health Services
01.2022 - Current
Celebrity Tanning
01.2021 - 01.2024
Surprise Health and Rehabilitation Center
01.2021 - 01.2022
Host/Server
Luna Pizzeria & Italian Restaurant
01.2018 - 07.2020
Host/Server
Wolf Lakes Park
01.2017 - 02.2018
Babysitter
01.2016 - 01.2025
High School Diploma -
Clovis East High School