Zoe Wright
San Antonio,TX
Summary
Dynamic Sales Associate with expertise in upselling and enhancing customer experiences at Fatburger. Skilled in promotional strategies and maintaining a clean, welcoming store environment. Known for adaptability and strong communication skills, resulting in improved customer satisfaction and sales growth.
Overview
3
3
years of professional experience
Work History
Sales Associate
Fatburger
San Antonio, TX
04.2024 - Current
- Maintained records related to sales for store management.
- Conducted inventories on a regular basis to track stock levels.
- Provided training and support to new staff on company procedures and customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed promotional strategies to increase sales volume.
- Answered incoming telephone calls to provide store, products and services information.
- Handled returns and exchanges according to company policies.
- Facilitated engaging customer interactions to assess and meet needs.
- Developed and implemented strategies to boost sales and customer interest.
- Answered customer inquiries regarding product features, pricing, and availability.
Sales Associate
Zaxbys
San Antonio, TX
07.2022 - 04.2024
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed promotional strategies to increase sales volume.
- Processed transactions using a point-of-sale system.
- Prepared merchandise for purchase or rental.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
Education
High School Diploma -
William Howard Taft Highschool
San Antonio, TX07-2024
Some College (No Degree) - Liberal Arts
Northwest Vista College
San Antonio, TXSkills
- Upselling
- Promotional support
- Retail loss prevention
- Payment processing
- B2B sales and customer service
- Money transfer systems
- Verbal and written communication
- Guest relations
- Cash handling
- Conflict resolution
- Communication Etiquette
- Attention to detail
- Multitasking
- Task prioritization
- Adaptability
References
References available upon request.
Timeline
Sales Associate
Fatburger
04.2024 - Current
Sales Associate
Zaxbys
07.2022 - 04.2024
High School Diploma -
William Howard Taft Highschool
Some College (No Degree) - Liberal Arts
Northwest Vista College
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