Zoebella Shannon

Summary

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Overview

years of professional experience

Certification

Work History

Cashier

Cookout

06.2024 - 04.2025

Greeted customers entering store and responded promptly to customer needs and made product recommendations to increase sales.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Beertender

The Casual Pint

09.2022 - 03.2025

Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
Assisted in the setup of private events, accommodating specific client requests.
Engaged customers through product knowledge sharing, sparking interest in new offerings.
Developed rapport with customers, fostering a friendly and loyal clientele base.
Upheld a high standard of cleanliness by consistently sanitizing work areas and glassware.

Server

Logan's Steakhouse

06.2022 - 09.2022

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

AP

Smyrna High School

Smyrna, TN

01-2019

Skills

Pouring techniques
Food pairing recommendations
Maintaining equipment

Cleanliness and hygiene
Customer service expertise
Responsible alcohol service