Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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M. Gabrielle Palomo

M. Gabrielle Palomo

Virginia Beach,VA

Summary

Highly skilled recruiter with proven track record in talent acquisition and management. Demonstrated ability to strategize, develop, and implement effective recruitment plans, leveraging understanding of labor market trends and hiring practices. Proficient in building strong relationships with candidates, ensuring timely communication and transparency throughout onboarding process. Skilled in coaching, overseeing and encouraging successful recruiters. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

9
9
years of professional experience

Work History

Recruiter Lead

Maxim Healthcare Services
Virginia Beach, VA
03.2023 - Current
  • Search for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Interview job applicants to obtain information on work history, education or job skills.
  • Research emerging trends in recruitment technology and techniques.
  • Train and mentor newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Maintain accurate records of all client communications, including emails, phone calls, documents.
  • Organize timely and accurate referrals to help patients obtain health care services and access available resources.
  • Exercise confidentiality and discretion to maintain HIPAA requirements.
  • Create presentation materials for meetings and other events.
  • Coordinate training sessions for recruiters and provide feedback on performance improvement areas.

Team Lead

Topgolf
Virginia Beach, VA
09.2020 - 03.2023
  • Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
  • Responded to and resolved guest issues or complaints.
  • Assisted staff by serving food and beverages or bussing tables.
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
  • Delegated work to staff, setting priorities and goals.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Maintained detailed records of sales transactions and daily shift reports.

Lifeguard

Great Wolf Lodge
Williamsburg, VA
10.2018 - 03.2020

Beer Attendent

Busch Gardens Williamsburg
Williamsburg, VA
10.2017 - 01.2019

Team Member

Kilwins Chocolates & Ice Cream
Williamsburg, VA
03.2017 - 10.2017

Team Member

Chick-fil-A
Hampton, VA
07.2016 - 04.2017

Team Member

Burger King
Hampton, VA
10.2015 - 04.2016

Education

Master of Science - Industrial And Organizational Psychology

Capella University
12-2026

Bachelor of Science - Criminology, Law & Society

George Mason University
Fairfax, VA
05-2022

Associate of Science - Social Science

Thomas Nelson Community College
Hampton, VA
12-2019

Skills

  • Employee onboarding
  • Recruiting and sourcing
  • Operational management
  • Interdepartmental collaboration
  • Training coordination
  • Compensation negotiation
  • Inventory control and record keeping
  • Organization and prioritization
  • Schedule coordination
  • Multitasking abilities
  • MyUnity software proficiency
  • Good telephone etiquette
  • Microsoft Word
  • Cold calling
  • Revenue forecasting
  • Referral management
  • Sales data tracking
  • Water rescue techniques
  • Recreational area monitoring
  • First aid administration
  • Customer service
  • Pouring techniques
  • Service-oriented mindset
  • Health codes compliance
  • Cash and credit transactions
  • ID verification
  • Point-of-sale system operation
  • Liquor restocking
  • Mixology
  • Responsible alcohol service
  • Upselling techniques
  • Order taking
  • Receipt handling
  • Merchandise exchange
  • Buffet setup and takedown
  • Sales expertise
  • Menu memorization
  • Reservations
  • Guest services

Accomplishments

  • Boy Scouts of America Council Leadership Award 2017
  • Quartermaster 2020
  • Consistently one of the Top 9 recruiters for the area
  • Highest spread producing recruiter in the area

Languages

American Sign Language
Elementary
Spanish
Elementary

References

References available upon request.

Timeline

Recruiter Lead

Maxim Healthcare Services
03.2023 - Current

Team Lead

Topgolf
09.2020 - 03.2023

Lifeguard

Great Wolf Lodge
10.2018 - 03.2020

Beer Attendent

Busch Gardens Williamsburg
10.2017 - 01.2019

Team Member

Kilwins Chocolates & Ice Cream
03.2017 - 10.2017

Team Member

Chick-fil-A
07.2016 - 04.2017

Team Member

Burger King
10.2015 - 04.2016

Master of Science - Industrial And Organizational Psychology

Capella University

Bachelor of Science - Criminology, Law & Society

George Mason University

Associate of Science - Social Science

Thomas Nelson Community College

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M. Gabrielle Palomo