Zoe Brianna Rogers
Schlotzsky's
Athens,TX
6
years of professional experience
Dedicated manager specializing in driving customer satisfaction and team performance. Known for strong conflict resolution and communication skills, successfully overseeing daily operations and mentoring staff to foster a positive work environment.
Work History
Manager
2 Years 6 Months- Oversaw daily operations to ensure efficient workflow and exceptional customer service.
- Trained and mentored staff on operational procedures and food safety standards.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Gas Station Manager
1 Year 4 Months- Managed daily operations, ensuring compliance with safety regulations and company policies.
- Conducted regular audits of fuel storage systems to maintain operational integrity and safety standards.
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
Manager
1 Year 6 Months- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Conducted regular performance evaluations to promote employee growth and accountability.
Education
High School Diploma
- Certified in Microsoft Word, Excel and Powerpoint
- Geometry AP Course
- History AP Course
- Statistics AP Course
- Gov./Economics AP Course
- Kiwanis Club Secretary
- Robotics Club
Skills
Customer service
Team leadership
Time management
Decision-making
Conflict resolution
Clear communication
Timeline
Manager
Schlotzsky's
2024.04 - CurrentRead More
Gas Station Manager
Brookshire
2022.09 - 2024.01Read More
Manager
Burger King
2020.11 - 2022.05Read More
Jacksonville High School
High School Diploma
Read More