Zoey Barry
Denver,CO
Summary
Proven leader at Dicks Sporting Goods Distribution Center, adept in boosting team productivity and customer satisfaction through innovative workflow processes and effective problem-solving. Skilled in performance coaching and decision-making, I excel in fostering teamwork and collaboration, significantly enhancing operational efficiency and aligning with strategic goals.
Overview
3
3
years of professional experience
Work History
Team Leader Manager
Dicks Sporting Goods Distribution Center
Lakewood, CO
09.2021 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Education
Advanced Studies Diploma -
Western Branch High School
Chesapeake, VA06.2021
Skills
- Customer Focus
- Workload Management
- Motivational Skills
- Influencing skills
- Performance Coaching
- Decision-Making
- Teamwork and Collaboration
Timeline
Team Leader Manager
Dicks Sporting Goods Distribution Center
09.2021 - Current
Advanced Studies Diploma -
Western Branch High School