Zoey Buthorne
Lincoln,NE
Summary
Reliable and driven individual with more than two years of customer service and leadership experience. Highly skilled in communicating and collaborating with team members as well as guests. Committed to doing the best work possible and putting in the energy to make it happen.
Overview
2
2
years of professional experience
Work History
Shift Lead
Majestic Cinema of Omaha
03.2022 - 08.2024
- Completed theater opening and closing procedures.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Ran online ordering system and ensured orders were ready for pick-up or delivery.
- Deescalated upset customers or employees quickly and calmly.
- Answered and make phone calls concerning guest issues and theater inquiries.
- Resolved guest issues.
Volunteer
Nebraska Medicine Village Pointe
10.2023 - 05.2024
- Greeted and gave guests directions as they entered the building.
- Walked guests to and from their clinics if they were unable to do so on their own.
- Checked expiration dates on medical supplies in infusion and cancer clinics.
- Sanitized infusion rooms between guests.
- Offered snacks and water to patients under going infusion treatments.
- Helped to organize donated wigs for cancer patients.
- Performed various other small tasks as instructed to do so by clinic staff.
Retail Associate
Levi's Outlet Store
11.2023 - 03.2024
- Maintained a welcoming store environment by greeting and checking in on customers who came in.
- Stocked merchandise as it arrived.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Used cash register to ring up customers, complete returns, and apply discounts.
- Assisted customers with locating specific items in the store or suggesting items that meet their specific needs.
- Answered phone calls.
- Worked to meet daily and hourly sales goals.
- Kept store need and orderly throughout shift.
Education
Bachelor of Science - Biology
University of Nebraska, Lincoln
Lincoln, Nebraska, NE05.2028
Bachelor of Science - Psychology
University of Nebraska Lincoln
Lincoln, NE05.2028
Associate of Arts -
Metropolitan Community College
Omaha, NE05.2024
Skills
Decision-making capabilities
Employee Training
Guest service
Conflict Resolution
Work Delegation
Sales proficiency
Cash Handling
Problem-Solving
Strong verbal and written communication
Time Management
Timeline
Retail Associate
Levi's Outlet Store
11.2023 - 03.2024
Volunteer
Nebraska Medicine Village Pointe
10.2023 - 05.2024
Shift Lead
Majestic Cinema of Omaha
03.2022 - 08.2024
Bachelor of Science - Biology
University of Nebraska, Lincoln
Bachelor of Science - Psychology
University of Nebraska Lincoln
Associate of Arts -
Metropolitan Community College
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