Zoey Flanigan

Consults with patients to better understand their intentions with using medicinal Cannabis, and using that knowledge to pick products best suited for them. We also are trained in the registration process, ensuring all patients are in good standing with the State of Ohio to use medical Cannabis.

• Handled customer inquiries and suggestions courteously and professionally.
• Updated account information to maintain customer records.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

• Handled financial transactions accurately, ensuring proper billing and payment processing.
• Confirmed relevant guest information and payment methods to prevent fraud.
• Maintained a clean and organized front desk area, creating a welcoming environment for guests.
• Oversaw and organized calendar to schedule reservations and monitor cancellations.
• Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
• Updated guest records with pertinent information to provide personalized service during their stay.